I never received my delivery and…
I never received my delivery and there’s no number to call for help. Feels like a scam.
By George D.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
157 reviews
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Custom Made Jewelry. Featuring Rings, Necklaces, Bracelets, Cufflinks and Earrings. Shop Right Now!
Minimalist Designs (minimalist-designs.com) has 157 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 22 reviews with 1 star · Clear filters
I never received my delivery and there’s no number to call for help. Feels like a scam.
By George D.
Unilaterally canceled two order. Suspect this business is a scam!
By Henry
Response from Minimalist Designs· Mar 31, 2024
Dear Henry, Unfortunately, we had to cancel your orders and refunded your money back as we informed you that we cannot complete your order with the images you requested. Your money has been refunded the same day for the two orders. We are sorry for any inconvenience and thank you for your understanding.
It is impossible to get a hold of anyone who can give you an update on your order. I have sent various emails and messages on the website and no one replies. I received on communication about my files for the engraving and selecting the design,
By Upset C.
The quality and design of the item were excellent. The service was horrible.
By Lewis
The communication is horrible they don’t give a estimated time on one is your Oder to be ready and there is no contact number you could contact them and if you contact them via email I’ll take them about four or five days to get back to you and whoever types that email doesn’t make no sense
By Leith A.
I still have not received shipping information for my order that was placed on 1/06. I follow up daily, and either don’t receive feedback or get a vague answer. Last response I was told by Ada that I would have tracking by Friday 1/28. I did not receive anything, and still have not received any further follow up. Today’s date is 1/31. Per their website items ship 3-5 business days after the design has been confirmed. I would be fine with a delay, but communication has been horrible.
By Cameron D.
Ordered ring. Received confirmation...since then ZERO communication. Same exact ring was half the price in 2020. After inquiry I was offered a 10% discount. Still no response from company on HOW to apply that. Communication prior to ordering ring, email responses: A day (or so) later. Not good at all! You cannot get any kind of timely response. 2020 turnaround time surprisingly fast. This time (2021-22), I still have no idea what the turnaround will be, and the ring I ordered is supposed to be a birthday present. Again, no communication, no updates, no apologies, no explanations...nothing! The first ring order I placed I was thoroughly impressed. This time I am nothing short of frustrated. FINALLY received the ring. A week later than my son's 21st birthday. Literally ordered the same ring as my first son's ring which I ordered in 2020. The rings are NOWHERE near the same quality!!!!! Not the same metal, not the same emboss. AND I paid nearly twice as much for the second ring (of lesser quality).
By Todd
You wan to waste money? Never received the ring. Lots of BS and lies over email. It is just a fishing place.
By laurent B.