I made a mistake on my order
I made a mistake on my order, emailed them right away and they had it solved to my satisfaction the same day! Very pleased.
By Rebecca C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
262 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At MiniLabsters we want to show kids how much fun learning can be, with interactive and educational toys!🔬🌏
MiniLabsters (minilabsters.com) has 262 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
262 approved reviews, newest moderated first
I made a mistake on my order, emailed them right away and they had it solved to my satisfaction the same day! Very pleased.
By Rebecca C.
I was slightly worried after looking at an instagram ad that it was a scam after I purchased two miniscopes. When I realized my niece and nephew already have microscopes, I quickly asked if I could cancel my order and they were so prompt and easy about it. Definitely would like to support this business in the future.
By Pye N.
After check out I realized that the order was wrong. I emailed the customer support number and had the order corrected within a hour of emailing the company. I appreciate not having to wait hours or days for a response.
By Laurence B.
I had an order mix up and they were so helpful and quick helping me resolve the issue. Wonderful customer service!!!!
By Michelle W.
I haven’t received my order yet, but I’m already very impressed with their customer service! I didn’t realize until I had already fully checked out that a second miniscope and shipping protection fee had been added by accident. I emailed them and asked if those could be removed before my order shipped and I got a quick response and a refund notification! Thank you Marc for being so quick and helpful :) my son has been asking for a microscope for a while and I’m so excited to get him this for Christmas!
By Jenae P.
Amazing customer service! Very understanding and helpful in every way. I haven't been able to use the microscope as it is a gift. The company is amazing so I should imagine the product is just S good
By Nelli
I received an email to leave a review and that my product had been delivered. I hadn't received the product so looked further in to shipping and it had been delivered to an old address of mine. I messaged right away and had a response within a few hours and a new shipment on the way! Excellent customer service!
By Pam R.
Placed an order a few days ago and decided I needed another one for a relative. Emailed customer service and they were very helpful and timely! Fantastic customer service!
By Meghan Steel H.