Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
664 reviews
MinebrickSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are dedicated to documenting you and your loved ones in a fun way. Make your photos less banal and your gifts more creative. We will meet all your gift expectations.Minebrick,since 2022, we have been delivering the best shopping experience for customers around the world. Minebrick direct-to-customer enables Minebrick to create the most unique personalized brick figure gift for all occasions in a very competitive price.We have a professional design team that can meet everyone's customized needs; professional photography equipment to fully demonstrate product features. Personalized gifts are made just for you.
Minebrick (minebrick.com) has 664 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
664 approved reviews, newest moderated first
This company go above and beyond to help their customers with their orders and have made me so happy to help my family have keep sakes . I highly recommend this company , their products are great quality and worth every cent . I will be a repeat customer for sure . Thank you all so much
By Lisa W.
Had a few issues after I processed through the order. The team contacted me immediately to resolve the issue. They were super friendly and helpful. Thank you for being so patient. I really appreciate it!
By Shin
After soo much research and apparent risks of scam I finally ordered 2 brick figures for me and my boyfriend. I was afraid so i ordered the rendering submission service before production just to be sure. I am telling you the figures turned out PERFECT! I was not expecting it, really they are so funny and really well made. We got electronic instructions and they are actually 3D that you can rotate around and really easy readable (in my opinion better then lego’s). I am super happy! Shipping was quick they shipped on December 23 and i got them January 4
By Nvard G.
I'm having the same issue as so many that I now see posting. SCAM! I have now waited over 30 days for my package, they told me to keep waiting, then finally told me “I am sorry to tell you that we received the information from our logistics department that the package was detained by customs.” I Doubt that's true and doubt I’ll get a refund. Don't buy unless you want to waste your money & deal with repeated emails with "holdups" throughout the process.
By Brad B.
Response from Minebrick· Jan 4, 2024
Thank you for reaching out to us and bringing your concerns to our attention Brad. We apologize for any inconvenience you may have experienced with our service. We will send you a follow-up email.
I bought a couples brick, for my son & partner in Australia, they had great fun making it, and love it. Very happy also with the service. When I received the photo of expected model, prior to making, I wanted to change a couple of things , the company were very responsive, and helpful, this resulted in a great gift. Thank you so much, I will definitely use again.
By Ali U.
I ordered a gift for our anniversary and I paid extra for express shipment. I was given the time frame Dec 22-24 for receiving the item. Unfortunately I received after our anniversary which Dec 26th. When I requested a refund only for the express shipment, they said they had shipped the products on 21st, and having receiving is normal because it was still in the time frame, which was not obviously.
By Burcu P.
These guys were great communicators. They made sure I was getting the exact product I wanted. They also helped answer questions after the product arrived.
By Mark V.
Actually I would give 5 stars if not for making me bald. However I would like to compliment Amy.L for her prompt respond and corrective action taken.
By Poh
