Great customer service and really quick…
Great customer service and really quick to respond!
By Alister B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
664 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are dedicated to documenting you and your loved ones in a fun way. Make your photos less banal and your gifts more creative. We will meet all your gift expectations.Minebrick,since 2022, we have been delivering the best shopping experience for customers around the world. Minebrick direct-to-customer enables Minebrick to create the most unique personalized brick figure gift for all occasions in a very competitive price.We have a professional design team that can meet everyone's customized needs; professional photography equipment to fully demonstrate product features. Personalized gifts are made just for you.
Minebrick (minebrick.com) has 664 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
664 approved reviews, newest moderated first
Great customer service and really quick to respond!
By Alister B.
Lindsay's customer service truly stood out. It’s nice to interact with someone who understands the passion behind Lego collecting and the need for 'likeliness' to models. Her timely updates and communication made the process fast and stress-free. Cheers!
By Imran K.
I’ve been thinking about what would be the perfect gift for my boyfriend’s graduation, and this turned out to be the best idea! I’m so happy with how my order from Minebrick turned out. They really customized it perfectly to what I wanted, and the level of detail is just amazing. Even though it’s a cartoon, it honestly looks like my boyfriend because I was able to include his facial features, and they really nailed it! I highly recommend getting the 2 free modifications—it’s totally worth it. I’m giving it to my boyfriend for his graduation, and I know he’s going to love it. The whole thing turned out even better than I expected!
By JasminP
It’s cute :)
By tien T.
Stamps arrived quickly and in good condition. A very cute gift.
By Yvette H.
COMPLETELY UNEXPECTED! Amazing customer service, they respond within a few minutes and fulfill any product customization requests. I highly recommend this site. I specifically dealt with Sally, who was extremely kind and helpful. If only all sites were like this! Truly top-notch.
By Andrea C.
Sienna was very helpful in relaying my comments to the people making my brick. She was very speedy in answering me and was always very kind. Even after asking for so many changes she was still very kind and sent my messages to them very fast to have a new rendering to check out the very next morning.
By court
The figures were better than I expected. Lots of extra parts.
By customer