MindStir Media - Award-Winning Self-Publishing CompanyReviews of mindstirmedia.com

I hired this company to handle the production and marketing of my book for a contract term spanning June 2025 to June 2026. Unfortunately, the company failed to provide adequate documentation or proof of contract compliance regarding the promised deliverables. Because the agreed-upon services were not delivered, I was forced to initiate a formal dispute with my financial institution. My bank evaluated the evidence provided and ultimately ruled in my favor, granting a successful chargeback for the unfulfilled services. Additionally, my royalty payment was delayed over 5 months. I am sharing this review to provide an honest reflection of my experience regarding their service delivery and contract fulfillment.

MindStir Media I believe ripped me off!!! After signing a Platinum Contract in February 2024 for $10,899 I spent 8 months dealing with their rookie errors. Danielle Allan in sales was good at signing me up, but after that dealing with Bryna Mollhagen, Angelique T., and Michelle Van Sledright in production was awful. For example, we all agreed to launch the book in August pre the election but with so many of their mistakes and turnaround delays it got pushed to October. This cost me valuable time in sending out review copies. Also, at the last second, their print department decided to change to cover graphics!!! And, then after the final proof was sent out they forgot to include the color inserts!!! Worse of all, after I terminated the contract in January 2025 and moved everything to IngramSparks, Mindstir is now refusing to send me my royalty money and is threatened me with legal action for "harassment" if I keep up my demands for payment. Even JJ Hebert's hands are unclean as I spoke with him in January 2025, where he agreed to release all my metadata, but JJ assured me that the accounting and royalty disbursement due to me for the prior quarter, before IngramSpark took over, would be handled by MindStir diligently and I would be paid. He gave me his word and I believed him. Basically, I believe MindStir screwed me out of $20,000 to $30,000 in royalties!!! IN RESPONSE TO THE ABOVE, MINDSTIR IS TURNING THE MATTER OVER TO THEIR LEGAL TEAM AND HERE IS MY RESPONSE TO THAT: My response to MindStir’s paper tiger threats of suing me for criticizing their sloppy costly errors and defamation is as follows: 1. I dispute that MindStir used good faith and best efforts to go above and beyond helping me transfer my book to Ingram. 2. I dispute that MindStir is no longer selling my book in any form. 3. I dispute that my rights and remedies are illegal or torturous. 4. I dispute that MindStir has fulfilled all their contractual obligations. 5. I dispute that MindStir is acting in good faith if they claim they are no longer selling or presently collecting money on my behalf until April 15, 2025 and beyond. 6. I dispute that I have terminated my rights to pursue action against MindStir directly and/or indirectly and reserve my rights for punitive, indirect, incidental or consequential damages. 7. I dispute that my claim in knowing false or defamatory. Mindstir refused to send me or my accountant proof of payment when requested on April 22, 2025, and there was no accounting information posted on my online designated MindStir Client Portal. MindStir’s claim that they were damaged is fatally infirm since my actions were not malicious, violent, oppressive, fraudulent, wonton or grossly reckless. Plus, any income I would receive would be donated to charity and not declared as a taxable profit. MindStir cannot be made whole again because they have not demonstrated nor suffered any material loss needed to restore fair market value, nor any out of pocket expenses, such as the need to rent replacement property or the cost of services to cover indirect and foreseeable losses which were caused as a direct result of my dispute. However, I believe I could conceivably be entitled to claim liquidated and incidental damages in the event this matter escalates further to litigation. And of course, general, special, future and restitutionary damages for the pain, suffering, inability to perform certain functions as a result of what I believe is a MindStir breach of contract. Yes, indeed for all those sleepless nights and lost profits. In closing, I reserve all my rights and remedies, including filing a Slapp Motion against MindStir. This is a simple business dispute, and perhaps there was no criminal intent – just a lapse in judgement by MindStir. Please ask JJ Hebert to call me if he wants to negotiate a reasonable settlement. He has my number. Good day.