Unwanted subscription
Me han cobrado por una suscripción que no solicité. I've been charged for a subscription I didn't request.
By Koldo
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
14 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mindcrate is listed under Education Services.
Mindcrate (mindcrate.com) has 14 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
14 approved reviews, newest moderated first
Me han cobrado por una suscripción que no solicité. I've been charged for a subscription I didn't request.
By Koldo
Do Not Sign up for this Service. The 99 cents for a test is misleading. They automatically bill you for $39.99 if you do not cancel and they make it difficult to cancel. They claim all fees are nonrefundable. I am filing complaints with the FTC and the Florida Department of Consumer Affairs. I suggest you dispute the charge with your credit card issuer which I have already done. If they keep getting disputes, eventually they will lose the ability to accept credit cards.
By J Allison J.
Language I would use is not allowed in a decent society.
By Dale L.
S cam Going to office of fair trading. Absolute steal from my bank.$ 59 Australian
By Marilyn M K.
DO NOT GO ANYWHERE NEAR THIS COMPANY THEY ARE SCAMMERS. I did not agree to a subscription the have now 😕 taken a third payment without my permission
By Lynn D.
They trick to do an IQ test for $US0.99 and then you find that they take out $US39.99 7 days later and then every month if you dont cancel. Warn everyone. Avoid like the plague. Scam artists.
By Sam
I did an online IQ test and paid $1 to get results, they then charged me $39.99 a week later and would be doing every month if I hadn't cancelled future payments.I knew nothing about this and you don't receive anything for it.A big scam,avoid.
By Guy H.
I emailed the following to Mindcrate after they refused to refund my payment: “I have not used any services other than the $.99 IQ test. That test indicated I had a low IQ, which is ridiculous. My previous IQ tests (administered by actual professionals) scored me at 128 - 132. While it’s not “genius”, it’s certainly not “low”. I was not aware that I was being signed up for continued monthly payments, and have not requested - nor have you provided - any further services. Again, please refund the payment you received in August.” Then I received their 2nd refusal. I have had to close the account # on my bank account and get a new card card. My bank has opened a fraud case.
By Linda K.