Millennium Information Services, Inc.Reviews of millinfo.com

Insurance company sent an inspector to our home. Inspector arrived, no one was home, he/she wandered around property (11 acres) taking pictures of everything we own, not just the house. If we were home, we would have called the police and probably demanded to know what he was doing with a shotgun by our side. One call was made to us that day saying he/she was there, but asked if we had a horse trailer on our property. We do not - neighbors do. Clearly, at the wrong house. When we received the report, it noted that granules were missing (27%) and the roof had some staining (15%) and wear (16%). He said the entire roof needs to be replaced! This roof was installed only 19 years ago. Then, we suddenly started receiving phone calls from roofers, out of the blue, looking to give us an estimate on a new roof. This inspector obviously gave out our number and he/she probably gets a cut from any roofing job.

They just showed up with no appointment while i was at work and my son who was at home noticed them as they walked out of my backyard taking pictures of everything. No knock at the door, no permission given to walk around my property and a notice that claims they are working for my insurance company but the name of the insurance line was blank as was the agent line. Total scam and If I were notified soon enough I would have called the police.

Never set up an appointment. Just showed up when we weren't home. Opened gate to yard & entered. How do I know they didn't snoop around. That's trespassing!!!

This business and its service is beyond terrible. There needs to be a public service announcement to warn others about the shady tactics that are employed here. Here is a list of warnings: 1) They will not answer your calls and have a small window of communication 2) There is no online way to dispute or cancel 3) They make it difficult as possible to cancel the terrible service 4) They will find ways to charge/service charge you at every opportunity The list could be extended. My only hope is that a good person avoids this terrible company due to this short review.

The first I learned of this company was in a letter from my insurance company, Travelers, informing me they were "nonrenewing" me due to "unfavorable physical condition of the property". The "unfavorable" condition included moss over 10% of my roof (which was treated and clearly shows in Millennium's photo that it is brown/dying) and "trees touching and/or overhanging the dwelling" (<10%). (Neighbor's tree). The worst of the report is that it states "yes" that I was met on site and that an "at-door interview was conducted. The company did not provide notice of the inspection, did not receive permission to be on my property and lied on the report. And Travelers is "nonrenewing" me for moss (that had been treated) and an overhanging limb on a report that was fraudulent. If 0 stars was an option, I'd have checked it.

I just got a letter from my insurance canceling my policy because Millenium information services say that is something wrong with my roof,wich I think is bs

This company has a D- rating through the Better Business Bureau and has consistently committed fraud against multiple homeowners and insurance companies across multiple states.

The inspector that came to our house was a little old lady and I don't know how she inspected our roof, but she said it had 40% granular loss and she said that there was debris leaning against the house. The debris was a ladder on one side of the house. I had a professional roof inspection completed after this which cost me a lot of money and they said there was little to no granular loss and that the roof was 30-year roof and had 15 to 20 years left on it. Based on the millennial report my insurance company, Travelers immediately dropped me because of the roof and the so-called debris. Once I had the inspection on the roof and sent the report in Travelers agreed to reinstate me. Obviously the millennial inspector had no idea what she was doing.