Miller's Ale HouseReviews of millersalehouse.com

After 20 years and many a meal in Millers on International drive tonight was our last. The place had at least 15 empty tables yet we were told there was a 35 minute wait so we waited. The new staff they have are inept the portion sizes have gone down and prices up. They seem to care more about the takeaway side of things they started up during the height of the pandemic. If the owners or top management care at all they need to send some undercover customers in to do a full report or risk their business going down the pan. RIP Millers you were good for a long time sadly that time on International Drive seems to have passed.

I went to the Rockville location on 3/27/22 . I walked in nobody was up front . I waited awhile to be help . When finally placed my order which was only two items . I received cold food it only took 10 minutes to receive and everything was cold . If my food came out 10 minutes ago my mozzarella sticks should still be cheesy not stale and cold .Terrible I called several times no answer . I couldn’t go back They responded on my review and of course I reached out to them the manager responded via email and asked me if I would like a gift card or when I came in I will receive a credit on my next meal I responded and have not heard back from them since then They always respond on your review to make themselves look good

We had friends come into town and make a lunch date at Miller's Ale house in Winter Garden, Fl. This was my first time to this chain. We had a party of 12. They couldn't accommodate inside so we took outdoor seating. It became apparent that this wasn't going to go well, when we were told that we could only put two table together which would seat eight. The other 4 people would have to sit at the outside bar or sit at a 2 person Bistro table. We went back and forth with manager who said that they couldn't take chairs from another table and they could not take chairs which were stacked against a wall. We stayed only because the children were hungry. I went in at a 11:30 to get seating. We didn't get served until after 1:00. Several of our party who had to seat at the outside bar to eat were treated very rudely by the bartender who announced "it was her Bar and she could do what she wanted as far as service". When the food finally arrived I was very disappointed, the meatloaf was bland, the mashed potatoes lukewarm. The only tasty and hot item on my plate was the gravy. I can't review as to other Miller ale Houses, but I definitely would not recommend this particular site. Our waitress was friendly and apologetic for the circumstances. She was the only bright spot in a very disappointing situation.