Miles BoardReviews of milesboard.com

Hi my name is Noel , I had purchased a phantom electric skateboard three years ago, The battery has failed me multiple times from two years ago I send it to steve to get it fixed , they fixed a power button issue twice, I'm still having power button issues and battery issues.And when I called for help , the new manager was an ass, Also told me that the information in front of the computer said that they had replaced the battery with the new battery which is a lie, So my experience at miles board is that they hire unexperienced people. They put the wrong information in front of you. But I'm getting ready to look at my credit card reports, and I'm planning on suing the company because they are negligent and their product and service sucks. This was my experience, maybe you had a good experience but I certainly did not and yes I use profanity and raise my voice, so what? This is america motherfukers.

Hello my name is Michael I have been trying to get a hold of staff in regards to a battery issue with my skateboard, would you believe in 3 weeks they have not got back to me. I have called plenty of times left messages and emails to no response. I also had a previous issue with one of the employees who actually cussed me out over the phone his name was Jeff I hope he is no longer working for the company because it is a very bad look and it was an awful experience. I have spent hundreds of dollars on their product their product is amazing but their service completely sucks balls. Steve is the exemption he is a great guy. I am now getting ready to file the formal complaint if that does not work I will file a complaint against the better Business bureau if that does not work I will contact the Federal trade commission but I will get a response! My advice is do not buy anything from a company that is negligent no matter how great their product is.

Sooo disappointed in Miles Board! Had two boards both die shortly after six months, conveniently outside the warranty period. The replacement batteries have been 'sold out' for more than a year. The customer service is horrendous, seriously incompetent company. They have offered zero help or support. AVOID!!

I ordered over $300 worth of accessories from this company, including three ESCs. What I received was: One ESC only instead of the three I paid for. After filing a claim, they sent two incorrect units. They finally shipped another ESC and promised to refund me for the missing ESC and all other items. To “make up” for the trouble, they also sent used, defective parts, which I threw away immediately. Throughout this process, I dealt exclusively with someone named “Jeff.” Now they have refused to refund me and have effectively stolen my money. I live in Germany and will be filing a police report here—and I’m also exploring legal options in the United States. Be aware before you place an order with them.

My Name is Wendell Parker i reside in the DMV! I am a huge supporter of Milesboard. I purchase the Phamton as my first Electric skateboard which was incredible and still performs excellent years in...and my next purchase was super exciting for me I was looking for a long eskate board miles board came out with the Sex Panther and it was a no brainer. I love this board because I have wide stance it does it all speed , breaking, maneuvering....very dependable! I even purchase the Miles back pack to carry my boards if I need to which has come in handy on more than one occasion.

Greetings, I wanted have a few miles on this board before giving a quick review. This board is truly different extremely quiet which helps with the nature but people don't pay attention. The board has a different gradual power which can take you by surprise,. No issue so far. I had a little concern regarding the motor. They were scratched pretty well. However the company stated that it can handle it and it does. It's a lot faster with the AT wheels and absolute comfort. Thank you Miles. I can't wait to see what you have coming. I was able to achieve 32mph on flat at 130 pounds. God Bless.

I don't have a lot of money so when I decided to get an electric skateboard in place of a car I did A LOT of research before pulling the trigger. If you're like me you know there's lots of conflicting info and horror stories out there, shady companies refusing to honor warranties, waterproofing issues, boards mysteriously dying for no reason or failing in-use causing accidents, well... none of this is an issue with Miles boards. On paper the speed/range readings of the beard are normal for high-end boards of similar price, but the unique benefit of Miles is that it's a U.S. based company and the owner skates himself! This is not some shady Chinese warehouse owned by some 80-year-old oligarch that has never nor does he would ever care about skating but only cares about profits and selling cheaply-made goods overseas. You won't need to wait 6 weeks or order from some website in broken English (think about warranty issues if anything goes wrong lol) Nothing beats watching the owner himself commute almost every day on the actual boards on his IG, and beyond that, all my communication with the Customer Service team has been quick and easy, any questions I have about the board I just ask them, no need to browse obscure Chinese messageboards to get an answer. There's no amount of money that's worth this peace of mind and support. Also, most importantly, the board is so incredible. I've never run out of juice (go see a map how far away 30 MILES of range is), and it's just soooo high quality and smooth. All-carbon, no wobbles, water resistant, light, it's just exhilarating to hold and look at. I've never skated before and it was so easy to learn! I wanted to describe to someone else how good it feels to be able to be 10 blocks away in 4 minutes or bomb UP a massive hill, or cross the entire city in one charge with NO parking issues, traffic, car insurance or any of that, and the best way to describe it is like when you dream about flying and the buildings are just zooming past you, it's like magic. I can't say enough good things about this board (I have the Phantom), I don't know if I'll ever need a car, it's just so quick to be elsewhere in the city so fast, and so FUN!! I'm definitely a convert. And I'm already saving to buy my girlfriend one as well!

Fantastic board, the Sex Panther is not only beautiful but handles great and I've never had a problem with it, over 2000miles in a year and it still rides as good as the day I got it