I had a problem making my pmt on time
I had a problem making my pmt on time. I called and was granted 10 days grace which helped a lot. They were curteous and helpful.
By Migna
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
328 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With pay-per-mile car insurance from Mile Auto, your insurance is costs are based on the miles you actually drive. That means low mileage drivers can save 60% or more. Drivers with lower mileage vehicles deserve to be charged fairly for their auto insurance instead of being overcharged by traditional insurers. With Mile Auto, the less you drive, the less you pay.
Mile Auto (mileauto.com) has 328 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
328 approved reviews, newest moderated first
I had a problem making my pmt on time. I called and was granted 10 days grace which helped a lot. They were curteous and helpful.
By Migna
Good value for the coverage and great coverage
By Robert
Mile Auto is an awesome insurance company. I love the full coverage rate. Its cheaper than any other insurance company.
By Raquel
Mile Auto was excellent and extremely cost efficient.
By Hartsel S.
Satisfied with prompt service.
By Ruthie-Palmdale,CA
Most of most of the time have a hard time bringing up the app to take a picture of my mileage
By William
Great savings, great concept, great operation.
By Clark
Canceled me for no reason and bad customer service
By Regina
Response from Mile Auto· Feb 19, 2021
Hi Regina - Thank you for your feedback. We were unfortunately unable to process your payment at renewal which resulted in the policy being cancelled. Please give us a call and we'd be happy to get you set back up.