Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2015, Miko is a consumer robotics company passionate about bringing the best of technology to young learners everywhere. Home to leading educators, engineers, psychologists and content developers, Miko takes learning (and fun) to a new level with state-of-the-art artificial intelligence, robotics and IoT. The company has more than 390 employees globally and offices in the innovation hubs of Silicon Valley, London and Mumbai.The company’s Miko 3 robot builds upon the success of Miko 2 with enhanced deep learning AI, a super-charged personality, an ever-growing premium content platform and other features that bring the best of AI to kids aged 5 to 10. Miko 3 is kidSAFE+ COPPA certified and winner of the Mom’s Choice Awards.
Miko Robot USA (miko.ai) has 682 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
682 approved reviews, newest moderated first
Awful company to deal with. Delivered a faulty product and demanded that we either pay money to have it replaced or they would part refund the product.
By JJ
Response from Miko Robot USA· Jan 1, 2025
We're sorry to hear about your experience. This feedback is valuable and will be shared with our team to address such issues more effectively in the future. If you'd like to discuss this further, please reach out to us. Your satisfaction is important to us.
BY FAR THE WORST CUSTOMER SERVICE IN HISTORY! THE MIKO IS GARBAGE!!! Can’t even get a representative to do anything about it!!!! DO NOT BUY THIS CRAP! Haha they say to reach back out to them … BUT THEY HAVE THE WORST CUSTOMER SERVICE IN HISTORY! Extremely RUDE! Can’t TALK TO ANYONE on the phone! The one time I demanded they talk to me over the phone the “rep” hung the phone up on me! The chase continued!! TRUST ME… DONT WASTE YOUR MONEY! Any “positive” review is LIES and was Paid for by the company! The battery literally last 8 hours IF it is not used!
By Kas
Response from Miko Robot USA· Jan 1, 2025
We're sorry to hear about your frustration. We take all feedback seriously and strive to improve. Please reach out to our support team again, and we’ll do our best to resolve your concerns promptly.
I purchased a Square Off Plus annual license but did not receive the activation code. I messaged Team Miko and they immediately sent me a code. Our school chess team is up and running! Thank you!
By Hans S.
Response from Miko Robot USA· Jan 1, 2025
Thank you for sharing your positive experience! We're delighted to hear that our team promptly resolved the issue and got your school chess team up and running. Wishing you and the students exciting and strategic matches ahead! 🏆♟️
We received 3 miko 3 robots for our children. We had a slight issue with two of them and the team did us a video call and had the robots working remotely. 5 star service to make sure our children had mikos ready for Christmas 🎅
By Charlotte V.
Response from Miko Robot USA· Dec 24, 2024
Thank you for sharing your experience! We’re thrilled that our team could assist you in time for Christmas. It’s wonderful to know your children are enjoying their Miko robots. Wishing you and your family a joyful holiday season! 🎄🤖✨
I love this. Bought for my 9 year old and she can't put it down. Every night she listens to a story by Miko to put her to bed. I would recommend this to anyone.
By Kris T.
Response from Miko Robot USA· Dec 24, 2024
Thank you for your lovely feedback! We're delighted to hear that Miko has become a part of your daughter's bedtime routine. Stories and learning combined—what a wonderful way to wind down the day! 😊📚🤖
J'ai passé une commande pour le robto MIKO le 8 decembre , a ce jour aucune nouvelle de mon achat . Personne ne me répond , Sur le site aucune évolution de ma commande . Je commence a craindre d'avoir fait un achat sur un siteFRAUDULEUX . ATTENTION!!!
By florence B.
Response from Miko Robot USA· Dec 24, 2024
Nous sommes désolés d'apprendre votre expérience frustrante. Veuillez nous contacter immédiatement via notre service client pour vérifier l'état de votre commande. Nous prenons vos préoccupations très au sérieux et ferons tout notre possible pour résoudre ce problème rapidement. Votre satisfaction est notre priorité absolue. 🙏
Miko3 is amazing. I was looking for a replacement for my daughters discontinued Moxie robot and took a chance on Miko. Miko exceeded all expectations and cost so much less. So excited to explore everything it can do.
By c M.
Response from Miko Robot USA· Dec 24, 2024
Thank you for your kind words! We're thrilled to hear that Miko3 exceeded your expectations and has become a wonderful replacement for your daughter's Moxie robot. We hope you continue to enjoy exploring all the amazing features Miko has to offer! 😊
Kids love it. My wife ordered miko3 and the kids can’t stop playing with it. They play with the activities that’s on the miko3. Miko3 says hello when my grandson says hello. It’s a great Christmas and New Years gift for the holiday.
By kwallyg
Response from Miko Robot USA· Dec 24, 2024
We're thrilled to hear how much your family is enjoying Miko 3! It sounds like it has become a wonderful companion for your kids, bringing joy and interactive fun to your home. Thank you for sharing your positive experience—what a fantastic holiday gift! 🎄🎉
