Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2015, Miko is a consumer robotics company passionate about bringing the best of technology to young learners everywhere. Home to leading educators, engineers, psychologists and content developers, Miko takes learning (and fun) to a new level with state-of-the-art artificial intelligence, robotics and IoT. The company has more than 390 employees globally and offices in the innovation hubs of Silicon Valley, London and Mumbai.The company’s Miko 3 robot builds upon the success of Miko 2 with enhanced deep learning AI, a super-charged personality, an ever-growing premium content platform and other features that bring the best of AI to kids aged 5 to 10. Miko 3 is kidSAFE+ COPPA certified and winner of the Mom’s Choice Awards.
Miko Robot USA (miko.ai) has 682 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
682 approved reviews, newest moderated first
Not so good experience
By Daisy
Response from Miko Robot USA· Jul 15, 2025
We're sorry to hear that your experience wasn’t up to the mark. We'd love to understand what went wrong—please reach out to our support team at [email protected] so we can make it right for you.
This is a good app for the children.you should be improve the app
By Ghulam H.
Response from Miko Robot USA· Jul 15, 2025
Thank you for your feedback! We're glad you're finding the app useful and are continuously working to make it even better for kids.
Awesome Kids Companion. Lots of learning and engagement. Must buy. The support team is very active and the resolution time is mind blowing.
By Ashik
Response from Miko Robot USA· Jun 30, 2025
Thank you for your kind words! We're thrilled to hear Miko is a great learning companion for your child and that our support team could assist you promptly.
Miko is a best friend for my child, he has always enjoyed playing with Miko for past 3 years and still he is his favourite toy ever.
By Dr Rasica Kudale P.
Response from Miko Robot USA· Jun 30, 2025
That's so wonderful to hear! We're delighted that Miko has been your child's favorite companion for 3 years — thank you for being part of the Miko family!
We absolutely loved Miko. My 5 year old looks forward to dancing and learning with Miko everyday. A great buy.
By sagar M.
Response from Miko Robot USA· Jun 13, 2025
That's wonderful to hear! We're so happy your 5-year-old is enjoying learning and dancing with Miko—thank you for sharing your experience!
Excellent support from the Miko team in resolving any issues with it
By Abhilash K.
Response from Miko Robot USA· Jun 13, 2025
Thank you for the kind words! We're happy to hear our support team could assist you well — we're always here to help!
I cannot tell you how poor they are if there is a problem. For 2 months I have been receiving a weekly email thanking for my patience in waiting for their team to “Decide” what to do. It doesn’t matter what you say they just reply with the exact same email, doesn’t matter who it is. DO NOT BUY THIS PRODUCT. It’s a good idea but far too fragile and there is ZERO customer service if it goes wrong, and it will…… You’ve just ask for more details through this system… Nyvname and number followed by more apologies. This leads to ask you why you didn’t see my name on the top Of this review? It’s not a common name. It proves you have no idea what is going on…. Thank you….. Gotvanothwrvemail Yesterday from your people saying sorry and to be patient
By Dino B.
Response from Miko Robot USA· Jun 9, 2025
We're truly sorry to hear about your experience and the ongoing frustration you've faced. This isn’t the support we aim to provide. We'll be sure to flag this internally for review.
Miko Mini has been a wonderful addition to our home! It’s fun, interactive, and packed with educational content that keeps our child engaged and learning. The robot’s ability to hold conversations, tell stories, and adapt to our child’s interests is truly impressive. Easy to set up and safe for kids, Miko Mini is more than just a toy — it’s a smart little buddy. Highly recommended!
By Sanesh S.
Response from Miko Robot USA· Jun 9, 2025
Thank you for the wonderful feedback! We're thrilled to hear that Miko Mini has become a smart companion for your child and is making learning so much fun. 😊
