MightyCallReviews of mightycall.com

I had an issue with a VPN blocking me from accessing mighty call. When called I was greeted by Collins. We were on the phone for quite a while. He went through many trouble call procedures and he even requested screen shots of what I was seeing. He tried many things and I was starting to feel discouraged but Collins was tenacious and relentless to get my issue resolved. I am soooo grateful. Thank you Collins for everything!!!! You are an asset to the mighty call support team.

As a small business owner, aka solopreneur, I found Mighty Call when looking for multi-level IVR solutions. I called and got a person on the phone or a call back within a few minutes. After signing up with their sister company i hit a wall with regards to features, but they setup me up in Mighty Call and it been an enjoyable onboarding. They have been helpful with my request and questions. Their software is for a call center, while I am using it as my business line for a different purpose than intended. They were patient with my ideas as I explored the limitations of the system, but it definitely is working out with multiple IVR menus that I can change as needed, an API to poll for missed calls and sms from the dashboard. The app for the phone allows me to stay connnected while abroard or around the corner. All in all, it looks like it's my new phone system for years to come!

I would have rated this -5 if possible. This is the shittiest call center software I've used. Support people give random suggestions if there's an Issue. A campaign that was running yesterday may not run and there's nothing on god's green earth you can do about it. The product just looks good from the outside but is terrible to use, the support people don't have any idea what they talk about. Like a lady was giving me a suggestion which isn't even possible on the campaign! and these guys don't even Issue any refund. Absolute waste of time for 2 weeks, paying my employees to use this shitty software which doesn't work

Support team is clueless and takes forever to respond and fix issues

I have had trouble getting a Business call center with great staff who understand my business. Several others, including a well-renowned service, had been a massive disappointment. I stumbled upon Mightcall and the Staff I spoke with was extremely helpful. Collins did a great job explaining the various features and payment plans which really made decision making easy. Great Job!

Absolutely pathetic support! Tried creating an account for the first time, entered my card details, and boom—labeled as a "fraudulent attempt." And the so-called support agent? Giving me some bogus excuse that "many users have complained" about me? Are you kidding me? This is my FIRST time on your website! On top of that, you deducted money from my account, yet you claim it’s fraudulent and block me from even creating an account? What kind of scam are you running? Your support team is completely incompetent and has a LONG way to go before they learn how to treat customers properly. Fix your system!

We recently moved our office phones to MightyCall and it has been a breath of fresh air. Support has been great and very responsive. They offer many more features than our previous company for about the same price. Definitely a recommend if you're looking for a robust VOIP service with responsive support.

Semi baked tech, support has no idea how this industry workes, asked for cancelation, they tell you they need to reach out for it and they never do but they keep charging you. Hillarious company. Stay away from it. EDIT after their reply: Wanna make it right? Maybe stop charging for plans and give people option to cancel themselves cause this "we will reach out to you" is not really working and I still got charged for the tool I am unable to use due to technical limitsions that are not mentioned anywhere on website/intro call - again yesterday!