mielleorganics.comReviews of mielleorganics.com

Their Rosemary Mint Wash day Bundle has quite frankly ruined my hair. First off, my hair is relaxed. When I wet my hair it’s smooth but once I added the Rosemary Mint shampoo, it made my hair course. It was like the product was just sitting on my hair. After applying the conditioner and washing it out, my hair was tangled, matted, and dry. I cried as I combed through it, literally having to rip through my hair. There was no other alternative other than cutting it. I am so disappointed. All these five star reviews raving about these products and all they do is nap up and dry out hair. I am beyond pissed having almost reached my hair length goal just to have to start from square one. Thanks Mielle Organics (sarcasm).

I contacted Mielle Customer Service to let them know I didn't receive my order. (with documentation) Customer service was defensive didn't read or review my documentation I had sent and told me it was my fault I didn't receive my order. The agent clearly didn't read my email, and then had nerve enough to tell me what occurred, and what I did concerning my visits to the receiving store. Unbelievable!!! I just want to encourage everyone to support Kaleidescope and Tabitha Brown this brand Mielle is low Budget and no longer black owned. It is now owned by Proctor and Gamble and I now see why the service is no longer personal but transactional! Won't touch that brand ever again.

I will never order from them again! I been waiting on my products for a month now and still waiting. When I emailed customer service on the matter all I get is a bunch of bull. first they told me one of the products I ordered were out of stock and gave me a $5 credit. after two weeks I emailed them again and they told me my order would be shipped out that same day! That never happened. Two weeks later they tell me I owe them $6.39 after the order had been completely paid! NEVER EVER WILL I ORDER FROM THESE PEOPLE AGAIN. THEY WILL REAP WHAT THEY SOW!!

Biggest SCAM. My products were never send and i only get automatic answers, when i try to get any informations or my money back! Dont buy anything from this scam company

Hello?? Is it possible to get a response from Mielle Organics? I made a purchase - never received my product, Never received a refund and you will NEVER SPEAK WITH ANYONE - I believe this company is a SCAM.

I never received my type 4 box and other products I bought in early June. Had no idea I would have this much hell dealing with Mielle Organics. If they had the box in the store, I would have bought it from Walmart or Target, etc. directly! This is ridiculous! My account stated that my order has been fulfilled. What's been fulfilled?! Nothing has been fulfilled. Never received my products nor my refund. This is a shame! Someone said that the refund will be coming in 3-5 days and its approaching 2 weeks now! This is really unacceptable! I'm disappointed and upset! Update: I finally received my shipment but was missing the detangling comb that was part of it.The company closed my requests for this so I guess I won't get my detangling comb. If they don't have anymore, they need to communicate that instead of lying to the customer saying it's on the way. Customer Service is 0 and I would advise anyone to go to CVS, Target, etc. to get the products and not get them via the Mielle website.

Tbh…a 1 star rating is too much…they deserve 0 stars…period!! I made a purchase using their company website on 5/28/22 for $55 and it’s now 6/25/22 and I still haven’t received my order nor has it been processed…on the site it clearly shows paid but my order status is still showing unfulfilled…they have also since then taken the option of chatting with a representative off of their site completely and when you call the corporate office they refer you to the website for assistance…and on top of all that they refuse to cancel the order or give a refund. Their excuse is that they recently had a huge sale so processing time is longer than normal? A whole month! Absolutely unacceptable!! Update: today 6/28/22 I got 2 emails back to back from Mielle organics as if I was on their website and they were chatting with me but that is absolutely not the case…DO NOT ORDER ABSOLUTELY ANYTHING FROM THIS COMPANY OR THEIR SITE!! They are a SCAM!! Just read the rest of the reviews and you will see!! This is NOT a 1 time event!! You should report them to the BETTER BUSINESS BUREAU!!

Will not order from them again. They are unprofessional. They have T&C on the site but do not uphold it. Purchased an Item they said 1-7 days processing even sent me this via email after the time passed and no update received and no shipping details I contacted them and suddenly they need 14 days to process the order ( not ship) just process. They say they made a lot of sales so need more time and if I do not want to wait .............. They will not cancel or refund. They are so unprofessional they even sent me a response to another customer's inquiry with another customer's details. Sadly they really think they can just screw people over and get away AS if Chargeback does not exist. They will harm their business the more chargebacks they receive. Good luck to them