Midway SportsReviews of midwaysports.com

Response from Midway Sports· Dec 15, 2025

Hi Samuel, We sincerely apologize for the delay and any inconvenience caused during this busy holiday season. While we’ve been managing a high volume of orders and messages, we never want that to affect your experience or communication with our team. Please share your order number or email us at [email protected] , and one of our team members will reach out right away to assist and ensure this is resolved as quickly as possible. Thank you for your patience and understanding — we truly appreciate the opportunity to make this right. — The Midway Sports Team

Response from Midway Sports· Dec 12, 2025

Hi Jennifer, Thank you for your feedback. Our team has already responded to your emails and provided the tracking information for your order. We apologize for any delayed response due to the holiday season rush and truly appreciate your patience and understanding. — The Midway Sports Team

Response from Midway Sports· Dec 10, 2025

Hi Cecilia, We completely understand how important it is to receive updates, especially when ordering a gift during the holidays, and we sincerely apologize for the delay in communication. Your order had already shipped, and tracking details were sent via email. Our team is currently navigating a store relocation alongside the busy holiday season, and we truly appreciate your patience and understanding during this time. We’re so glad your order is on its way and hope it arrived safely and just as expected. Thank you again for your support! – The Midway Sports Team

Response from Midway Sports· Dec 8, 2025

We’re so sorry to hear about your experience and completely understand how upsetting that must have been. Our team did reach out directly to help clarify and address your order concerns — including confirming your backpack’s separate shipment and processing a replacement for the pants due to misdelivery from FedEx. Please don’t hesitate to contact us again at [email protected] if there’s anything more we can do to assist.

Response from Midway Sports· Dec 8, 2025

Hi Ali, We’re truly sorry for the delay and the frustration this caused. After reviewing your order, we found your exchange was mistakenly placed on hold, though it had been prepared to ship. A 20% refund was processed as a courtesy, and confirmation was sent to your email. We value your feedback and would love the chance to regain your trust. Please don’t hesitate to reach out if there’s anything more we can do to help. — The Midway Sports Team

Response from Midway Sports· Oct 15, 2025

We’re sorry to hear about your experience and appreciate your feedback. Your first message was received outside business hours, and the order was already processed once our team reopened. When you later reached out regarding an exchange, your email also came in during non-business hours and over a holiday weekend. Our team replied promptly upon reopening and remains happy to assist you anytime. All policies are clearly listed on our website and under each product listing for full transparency. We value your feedback and hope to serve you again under better circumstances. — The Midway Sports Team

Response from Midway Sports· Sep 19, 2025

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience with us. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again!

Response from Midway Sports· Sep 19, 2025

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience with us. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again!