5* customer service
Prompt reply from seller. Great assistance rendered when I have some issues in regards to the leather strap. Excellent experience.
By Ben L.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
291 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Microbrand Store™ offers a carefully curated list of high quality microbrand watches for the discerning collector, with discount pricing for some truly great savings. Many of our microbrand watches are limited editions, and are only available in small quantities, featuring high quality components such as Swiss mechanical movements and sapphire glass. Looking for a meteorite dial or a watch from a hot micro-brand that you missed on Kickstarter? You've come to the right place!We offer free shipping on all watch orders. As an authorized dealer for all of the microbrand watches we carry, you get both the manufacturer's warranty (when available) just as if you bought the watch from them, plus in addition, our own supplemental warranty coverage.
The Microbrand Store (microbrand.store) has 291 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
291 approved reviews, newest moderated first
Prompt reply from seller. Great assistance rendered when I have some issues in regards to the leather strap. Excellent experience.
By Ben L.
Super fast processing and posting. Received within 4 days of order. Watch n boxes were well packed n protected. Received as described n in good order. Repeat orders in future.
By Hoong Kit S.
Very good communication and handling. I would recommend to a friend.
By Jacek B.
Good product,
By Patrik F.
Super fast shipping! Love my Waldhoff Ultramatic Tourbillon watch!
By Miguel S.
Great service from a company that cares. I bought a Waldhoff Ultramatic Tourbillon watch. Shipping was as quick as you would expect from the other side of the world, and the watch was superbly packaged with a free cleaning cloth supplied. The owner is most helpful with enquiries - obviously run by watch enthusiasts as well as for us!
By Michael R.
Fast and good watch
By Clement
Thank you, the watch I bought is very nice p, and I am very happy. 😊👍
By Prodi N.