Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
291 reviews
The Microbrand StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Microbrand Store™ offers a carefully curated list of high quality microbrand watches for the discerning collector, with discount pricing for some truly great savings. Many of our microbrand watches are limited editions, and are only available in small quantities, featuring high quality components such as Swiss mechanical movements and sapphire glass. Looking for a meteorite dial or a watch from a hot micro-brand that you missed on Kickstarter? You've come to the right place!We offer free shipping on all watch orders. As an authorized dealer for all of the microbrand watches we carry, you get both the manufacturer's warranty (when available) just as if you bought the watch from them, plus in addition, our own supplemental warranty coverage.
The Microbrand Store (microbrand.store) has 291 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
291 approved reviews, newest moderated first
The spinnacker watch is very appealing. I love the watch and the store. I'm a beginner in buing in the net. Microbrand was very helpful. Every question was answered promptely. A bit nasty was my lack of knowledge about customs. But Microbrand told me whats the matter. Thank you friends!
By Hans L. O.
Excellent service.
By Robert G.
Very helpful, excellent responsiveness via FB Messenger.
By Trent G.
I love the watch, first time buying with this Store, very easy, super fast and great selection!
By Juan G.
I was very impressed with the quality of the watch and how fast I received it from the other side of the world. I would highly recommend buying from this company. I will definitely buy more watches from this company. Very happy customer James
By James M.
Fast efficient excellent service, always upfront and honest. I feel very comfortable buying watches from the store
By CRL
Arrived quite quickly.the one thing that unimpressed me was a new discount showed up AFTER my purchase. Doesn't really help me.The whole process was adequate. Microbrand Store would pay any duties to receive 5 stars.
By James D.
Response from The Microbrand Store· Sep 11, 2019
We're very glad you received your watch quickly. We'll sadly have to forgo the 5th star though, since we don't know of any retailer who pays for an international customer's taxes and import duties in the customer's overseas country for them, be they a large retailer like Amazon, or a watch store like ours or any number of other stores. It's often not even possible to do that, depending on the shipping carrier used and other circumstances, so it's very much the norm for overseas buyers to pay their own local import duties. This is something we make very clear on our site. Even if we could do so, and were able to work out the logistics and percentages for each country we ship to, we'd have to raise the prices of our watches by the highest percentage of tax and import duties a customer would have to pay in any of the countries we ship to, since many of our watches are typically heavily discounted already. With regard to a new discount on the item you purchased, prices are not fixed and can go up or down. We strive to always have the lowest currently available retail pricing on all of the watches that we carry, (something we're well known for,) and are constantly looking at pricing elsewhere, which sometimes drives us to lower the pricing unexpectedly. Prices can go up too. For example the item you purchased has been listed after you completed your purchase for $20 more than the price you paid so you obtained a better price than if you were shopping today. We do try to take care of our customers. If for example we have a sale and a customer just bought the same watch a day before and asks us, we have in the past happily refunded the difference. We do very much appreciate your business, and believe that the price you paid was the lowest current retail pricing anywhere at the time. We also think that the watch you purchased is an extremely good value and it's one of our favorites here, so we very much hope that you like it. Please wear it in good health.
Love the watch! Quality and great price!! I’ll buy again!
By Richard G.
