Excellent Service
Great customer service and had exactly the watch I was looking for. I’ve purchased from The Microbrand Store several times and it’s always a great experience.
By Nick S.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
291 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Microbrand Store™ offers a carefully curated list of high quality microbrand watches for the discerning collector, with discount pricing for some truly great savings. Many of our microbrand watches are limited editions, and are only available in small quantities, featuring high quality components such as Swiss mechanical movements and sapphire glass. Looking for a meteorite dial or a watch from a hot micro-brand that you missed on Kickstarter? You've come to the right place!We offer free shipping on all watch orders. As an authorized dealer for all of the microbrand watches we carry, you get both the manufacturer's warranty (when available) just as if you bought the watch from them, plus in addition, our own supplemental warranty coverage.
The Microbrand Store (microbrand.store) has 291 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
291 approved reviews, newest moderated first
Great customer service and had exactly the watch I was looking for. I’ve purchased from The Microbrand Store several times and it’s always a great experience.
By Nick S.
I didn’t think I’d be able to get a hold of the watch I have been looking for.. I purchased it at The Microbrand store. I am so grateful for this company. They have been excellent to work with and provided shipping information that was 100% accurate.
By Rhonda A.
Great product with fast shipping - not problems whatsoever!
By Kyle T.
Perfect on all points.
By Pierre C.
Awesome customer service. Watch was even more beautiful in person. Thank you!!
By Monica H.
Response from The Microbrand Store· May 12, 2025
Hi Monica, Thank you for the kind words. We are particularly happy here as a lot of heart and effort went into creating our co-branded malachite gemstone dial dive watch that is exclusive to our store, so we're very pleased that you find it so beautiful.
The personal communication from the store was outstanding, from beginning to end of the transaction
By MN
Was very well packed and shipped fast. I am totally ecstatic with my purchase. The dial is truly amazing in both color and character. Thank You for this outstanding piece and service.
By Ben
As described, fast shipping
By Bike J.