Reliable and great customer service
Reliable and great customer service
By Mikki M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
819 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Michael Todd Beauty is a maker of award-winning at-home beauty devices and organically based skin care products sold through prestige retailers and exclusive spas throughout the world. The Company offers a complete destination category of beauty devices designed from an aesthetic and functional perspective to meet the needs and concerns of today’s skincare customers while reinventing the shopping experience for the skin care customer of tomorrow.
Michael Todd Beauty (michaeltoddbeauty.com) has 819 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
819 approved reviews, newest moderated first
Reliable and great customer service
By Mikki M.
Buy yourself a men's blue Bic razor and a buf-puff. Throw your Michael Todd Sonicsmooth+ directly into the garbage. Could NOT be more serious!
By S R.
I have used the Soniclear for almost a year and I truly recommend this device. I use it three times a week and it leaves my skin feeling a lot cleaner and looking great.
By Michael VAN DER B.
I have the Sonicsmooth Pro. Id been regularly havibv my face waxed but sometimes had a rash so started I dermaplaning. I bought this product, based on reviews and I couldnt be happier. I use this every 4-5 weeks to remove my blonde peach fuzz. Complection is clearer and its so easy to use. Highly recommended.
By Lyndsay A.
Thank you for standing behind your products! I use my Soniclear every night to cleanse my face and now I am also enjoying the infuser head as it seems to deliver my skincare products better!
By Terry A.
Customer service was professional and helpful. Responded within 12hrs or less and handled my issues with ease.
By Miranda D.
I bought a dermaplaning device. I had light blond, thin peach fuzz that I wanted to remove. Several weeks after my 2nd use of the device, I noticed dark brown, courser hair EVERYWHERE. My dermatologist and subsequent electrolysis provider told me that using such devices could cause this to happen. Avoid
By K B.
Very good and helpful
By Peter K.