Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
819 reviews
Michael Todd BeautySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Michael Todd Beauty is a maker of award-winning at-home beauty devices and organically based skin care products sold through prestige retailers and exclusive spas throughout the world. The Company offers a complete destination category of beauty devices designed from an aesthetic and functional perspective to meet the needs and concerns of today’s skincare customers while reinventing the shopping experience for the skin care customer of tomorrow.
Michael Todd Beauty (michaeltoddbeauty.com) has 819 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
819 approved reviews, newest moderated first
Mi experiencia fue genial, funciona muy bien, y me facilita la vida muchisimo y muy facil de usar.
By contact.leidytejada
Response from Michael Todd Beauty· Jun 17, 2025
We’re absolutely thrilled to hear this! 💜 Thank you so much for sharing your experience. It means the world to us to know the device is working well for you, making your life easier, and that it’s so simple to use! Have you noticed any specific results since you started using it? We’d love to hear more! 😊
my item wash shipped to the wrong address, and they did all they could to fix it,
By Cyndi
Response from Michael Todd Beauty· Jun 16, 2025
Thank you so much for sharing your experience! 💜 We're so sorry for the mix-up with the shipping address, but we’re really glad our team was able to step in and make things right. Your patience and understanding mean a lot to us!
I loved this product removes all my dead skin and leaves my face baby smooth. It helps my skincare absorb better, doesn’t irritate, and comes with super useful exfoliation tools.
By Angela Melissa Sarita C.
Response from Michael Todd Beauty· Jun 16, 2025
Thank you so much for your glowing review! 💜 We're so happy to hear that the Sonicsmooth is giving you that baby-smooth glow and helping your skincare absorb more effectively. It’s amazing what a difference proper exfoliation can make—especially when it’s gentle and irritation-free!
I love the sonicsmooth, feels luxurious, has high quality, and it’s so beautiful that you can put it in your vanity, it’s stunning, plus has a lot of razor blades and is rechargeable, feels very high end!
By Cindy M.
Response from Michael Todd Beauty· Jun 16, 2025
We are absolutely thrilled to hear this! 💜 Thank you so much for your amazing review. It means the world to us that you’re loving the Sonicsmooth—from the luxurious feel to the beautiful design and high-end features. We put a lot of love into creating something that’s both effective and stunning on your vanity! ✨
The customer service representative was very helpful and helped me resolve my issue with a missing package. Excellent customer service!
By Margene W.
Response from Michael Todd Beauty· Jun 16, 2025
Thank you so much for your kind words! We're so glad to hear that our customer service team was able to help resolve your issue. Providing excellent support is always our top priority, and your feedback truly means the world to us. 💜
I recently purchased the Sonicsmooth Pro+ after viewing it way to many times to admit online. This was a product I went back and forth on about buying. I loved the idea of the product but just wasn't sure it would truly deliver. Well let me share with you that it has delivered and even more. You cannot imagine how smooth and soft your entire face feels after using this product. I'm more than happy with my purchase and the results I've experienced. It's been worth every penny. I recently misplaced the plastic cover tip that came with my purchase. I looked everywhere for it. There weren't any replacement covers online on the website or on Amazon. I emailed MTB Customer Service and the next day I had an answer to my email and a tip was in the mail to me at no charge. Thanks for being a great company and giving us consumers great products & great customer service. I appreciate it.
By Dawn
Response from Michael Todd Beauty· Jun 13, 2025
Thank you so much for sharing your experience—we're so happy you gave the Sonicsmooth Pro+ a chance and that it exceeded your expectations! 💜 There’s nothing better than that ultra-smooth, soft-skin feeling, right? We're also so glad our customer service team could get that replacement tip out to you quickly—your kind words mean the world to us. Thank you for being part of the Michael Todd Beauty family!
I have to express my sincere and heartfelt gratitude to Sasha for providing absolutely superb, expedient, kind, polite and amazing assistance - she is a true gem. Extremely refreshing customer care for the on line marketplace. I am truly ecstatic with the Sonicsmooth Pro+ both for microdermabrasion and microplaning. I have purchased literally more than 35 different tools in an attempt to rid my facial hair (not drastic but definitely bothersome) and to receive a professional style microdermabrasion tool. Welllllll, both of my wishes have come to fruition with the one tool - the Sonicsmooth Pro+. When I look in the mirror in the brightness of sunlight there is not a hair on my face (especially my chin) and my 69 year young skin looks incredibly smooth and youthful. My many serums, oils and creams absorb much better which is definitely apparent as they no longer sit on the top layer of my skin and need much less massaging to soak in. There is a very small learning curve and the accompanying directions are comprehensive and detail everything you need to know for both microdermabrasion and microplaning. As well, the Michael Todd website and YouTube have a plethora of videos on how to use the Sonicsmooth Pro+. I love the Sonicsmooth Pro+ so much I just purchased another one for my adored Sister along with more blades. The Sonicsmooth Pro+ is definitely an excellent investment for your facial hair removal and skin smoothening needs. I was very excited to learn that Micheal Todd Beauty delivers to Canada and provides the total cost in Canadian currency. Shipping is lightening fast, even moreso than if you ordered directly from a Canadian company. I would give 10 or more stars for the Sonicsmooth Pro+ and the superlative customer care.
By Kelly G.
Response from Michael Todd Beauty· Jun 13, 2025
Wow—thank you so much for this incredibly thoughtful and detailed review! 💜 We’re beyond grateful for your kind words and so thrilled to hear how much you’re loving the Sonicsmooth Pro+. It means the world to know it’s brought you real results and confidence, and we’re especially touched that you’ve already shared it with your sister—that’s the highest compliment! We’ll be sure to pass your appreciation on to Sasha—she truly is a gem, and we’re lucky to have her. Thank you again for being such a valued part of the Michael Todd Beauty family. 💜 Sending so much love to you in Canada!
I ordered the sonic smooth dermaplaner after seeing ads on the internet. I was surprised about how easy it was to use. My face immediately looked smoother. I love the results.
By Elaine
Response from Michael Todd Beauty· Jun 12, 2025
Thank you so much for sharing your experience! 💜 We’re so happy to hear that Sonicsmooth was easy to use and gave you those instant, smooth results—it truly makes such a difference, right? ✨ We’re honored to be part of your skincare routine!
