I did the try at home
I did the try at home, they were so easy to order and try. I found the exact ring for me by seeing it on my hand with no pushy sales people hovering over me.
By DEANNE B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
639 reviews
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Based in Portland, Oregon, MiaDonna is a leading retailer of beautiful, ethical and affordable fine bridal jewelry compassionately crafted with conflict free lab-grown diamonds, lab-grown gemstones and recycled precious metals.As a foundation-first company, a minimum of 10% of the profits from your purchase fund educational, mentorship, agricultural, and urgent relief programs in diamond mining communities through The Greener Diamond Foundation. With your help, we can positively change the lives and lands affected by the conflict diamond trade and build a more sustainable fine jewelry industry.
MiaDonna (miadonna.com) has 639 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 539 reviews with 5 stars · Clear filters
I did the try at home, they were so easy to order and try. I found the exact ring for me by seeing it on my hand with no pushy sales people hovering over me.
By DEANNE B.
Fantastic product. Loved the small-scale showroom with individual attention. Several great options at all levels of price. Highly recommend them to others curious about the lab grown diamond option.
By JB
Incredibly fast responses. Diamond was exactly as advertised. Great customer service.
By Dan T.
Justine at Miadonna was very patient and helped me pick out a beautiful engagement ring. I also tried to do a creative engraving but when it didn't turn out how I hoped due to lack of space in the ring they allowed me redo the engraving with no extra cost. Great service and I got the ring within a few weeks.
By Andy N.
Great experience. I loved building my own ring and picking out the diamond. It went well because she said, "Yes!".
By Kelly
They were great. I had a few social requests, and they did a great job of ensuring everything showed up as expected and when requested. Plus the ring is absolutely gorgeous!
By Matthew L.
My personal shopper, Elise, was incredible! She was knowledgeable and helpful in guiding me to options that best fit what I was looking for. She was always quick to respond and very polite. Her customer service, coupled with the Mission of MiaDonna & Co. has solidified a very happy customer.
By Ryan M.
Response from MiaDonna· Nov 7, 2019
Hello Ryan, we are delighted to hear that with Elise's wonderful expertise you were able to find the perfect ring. Thank you for taking the time to write such a great review and Elise says it was a pleasure to work with you.
Excellent customer service. Ordered a ring way to big for my fiance. They not only offered to resize the ring but they offered to remake the ring in the proper size because I was so far off.
By Jonathan M.
Response from MiaDonna· Nov 6, 2019
Hello Jonathan, We are delighted to hear you were happy with the service you received. We will get the remake done as soon as we possibly can for you. Thank you so much for taking the time to write a great review!