Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
639 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Based in Portland, Oregon, MiaDonna is a leading retailer of beautiful, ethical and affordable fine bridal jewelry compassionately crafted with conflict free lab-grown diamonds, lab-grown gemstones and recycled precious metals.As a foundation-first company, a minimum of 10% of the profits from your purchase fund educational, mentorship, agricultural, and urgent relief programs in diamond mining communities through The Greener Diamond Foundation. With your help, we can positively change the lives and lands affected by the conflict diamond trade and build a more sustainable fine jewelry industry.
MiaDonna (miadonna.com) has 639 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 539 reviews with 5 stars · Clear filters
Super helpful and informative for our wedding purchases. Great quality! My wife and I are very satisfied.
By Bellingham
Response from MiaDonna· Jan 27, 2021
Thank you so much for choosing MiaDonna. It is great to hear you loved the quality of our product and the service we offered.
Thanks to Hannah and Leslie for your help! I asked them to help me make sure the ring was to me by a certain date. They told me personally when the ring was complete and asked if I'd like to buy expedited shipping to make sure it arrived in time. Good customer service.
By Alex
Response from MiaDonna· Dec 3, 2020
Thank you Alex for taking the time to thank Hannah and Leslie. We are delighted you were satisfied with the service you received.
The service was amazing. When I had a question concerning my order, I had an immediate response from the staff. Keep up the great work
By Fotios B.
Response from MiaDonna· Dec 1, 2020
Thank you so much for your wonderful review. We are delighted to hear you were satisfied with the service you received and we hope you love your purchase.
The website is easy to access, making it easy to navigate through. The customer service responded quickly when I needed to resize the ring I had purchased. Great place!
By Mark N.
Response from MiaDonna· Nov 23, 2020
Thank you Mark for taking the time to write a great review. We are delighted you enjoyed your experience with MiaDonna!
The ring was amazing and the customer service is very helpful, awesome
By Kyle
So easy. Fast. Responsive. BEAUTIFUL and ETHICAL!
By Michael
Response from MiaDonna· Nov 14, 2020
Hello Michael, thank you so much for taking the time to write a great review. We appreciate you and thank you for choosing MiaDonna.
Quality and many choices for all budgets in diamond, hybrid, and gemstone jewelry.I've ordered several times from Madonna and have never been disappointed.
By Barbara W.
Very positive experience with Miadonna. I made a mistake ordering and had to return it to be corrected, but they made it easy and stayed in constant communication with updates and everything was perfect in the end. A little advice to anyone that may be a tad nervous completing their purchase...make sure you chose all the options you meant to choose! And there's no need to be nervous about Miadonna or the product....you'll be happy with it!
By Boone
Response from MiaDonna· Nov 17, 2020
Thank you so much for your wonderful review. We are pleased to hear you were satisfied with the service and product you received.
