Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
639 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Based in Portland, Oregon, MiaDonna is a leading retailer of beautiful, ethical and affordable fine bridal jewelry compassionately crafted with conflict free lab-grown diamonds, lab-grown gemstones and recycled precious metals.As a foundation-first company, a minimum of 10% of the profits from your purchase fund educational, mentorship, agricultural, and urgent relief programs in diamond mining communities through The Greener Diamond Foundation. With your help, we can positively change the lives and lands affected by the conflict diamond trade and build a more sustainable fine jewelry industry.
MiaDonna (miadonna.com) has 639 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 539 reviews with 5 stars · Clear filters
My fiance and I were ring shopping and discovered your company. We really appreciated the lab grown option and love the ring we got. Delivery was within the timeline we expected and overall experience was great!
By James G.
Response from MiaDonna· Aug 24, 2021
Hello James, we are delighted that you enjoyed your MiaDonna experience and hope your fiancee loves the ring you selected.
Customer service was top notch and buying experience was flawless.
By annibelle
Response from MiaDonna· Aug 7, 2021
Hello Annibelle, thank you so much and we are delighted you are happy with the service you received.
Customer service was top notch and buying experience was flawless.
By Valued C.
Absolutely love this company. Only place I would Purchase fine jewelry from.
By Erika
outstanding service, very responsive, and knowledgeable.
By Chris S.
Was worried it wouldn’t get here in time and it came with time to spare!
By Eric A.
My sisters husband bought her the most beautiful ring from here for Mother’s Day. Great pieces.
By Bee
Response from MiaDonna· Jul 15, 2021
Thank you so much Bee and we are delighted your sister loved her Mother's Day ring.
When looking into an engagement ring I sent the MiaDonna team an email asking for advice. Justine answered and she helped me select the right ring. A process that took over a month, but she was always there when I had a question. Some of the best customer service I have ever experienced in my life. Don't know if I could have done this without her guidance and expertise!
By Matt
Response from MiaDonna· Jul 15, 2021
Hi Matt You are so very welcome and it was wonderful working with you to find the perfect ring. You did a great job and I am excited to see the finished product. I am sure your fiancee is going to love her ring.
