Exploitation
Insane profit margins. They help professors so that they can exploit students
By Jackson N.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
81 reviews
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McGraw-Hill is listed under Education Services.
McGraw-Hill (mheducation.com) has 81 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
81 approved reviews, newest moderated first
Insane profit margins. They help professors so that they can exploit students
By Jackson N.
I received a Dark Web alert that McGraw Hill compromised my email address. Their Customer Service simply gave me an email link to close my account. But, questions linger such as: is this a prevalent problem with McGraw Hill? How many customers ' emails with McGraw Hill have been compromised on Dark Web? This is a serious problem since Dark Web is used by hackers and fraudsters to sell stolen personal information on the black market, which could lead to identity theft. Furthermore affected customers have to go through the problem of changing log-in information for ALL accounts associated with the compromised their compromised email address. McGraw Hill needs to do better in protecting customers' email information. I just noticed, after posting the above, that there is a post saying the email address for her McGraw Hill account was compromised on Dark Web . CUSTOMERS, CHECK YOUR CREDIT MONITORING AGENCIES TO SEE YOU HAVE THE SAME ISSUE WITH YOUR MCGRAW HILL EMAILS. Not good, McGraw Hill!
By NanaBecka
nothing works as it should, somehow they’ve managed to make everything 10x worse than it should be. when i click next on my homework problems it will reset the work I input. I dont know why schools still make us use such a greedy and inconsistent site.
By Christopher H.
Absolutely terrible UX all around. Mainly, though, the ADA narration is terrible across all texts. The low-quality program they use doesn't even know how to decipher the different types of dashes, and it constantly pronounces words wrong. They might as well pay the extra whatever for the rights to use narrators or existing audio versions of the texts. Not to mention that you can't have the reader pick up from anywhere but the beginning of whichever text unless you move a slider around, which is so inaccurate/imprecise and inconvenient. Why they don't have a feature where you select a sentence to have it read is beyond me.
By Jane S.
Greedy and can't even provide students with discounts for their overpriced Connect platform. It should at least have an option to just buy Connect and not the textbook, so it does not cost so much.
By Td
Okay so first of all, the next button doesn't work 95% of the time. Also, the smart book reading questions haven't been updated in years despite being super flawed. The questions are often vague and require you to memorize lines from the textbook. Even if you know the subject really well, they base the smart book reading entirely off the language used in their textbook. And that's still better than their other assignments. Because when it comes to "labs" or those stupid interactive activities, it isn't even based off the textbook. Not only are the questions really vague for no reason, but they also cover material that's not in the textbook and often contradict it. Just a terrible scam company that doesn't even update their software. Would give negative stars if I could. It's made my classes a miserable experience.
By Joon Y.
This is genuinely terrible. says it's going to take an hour. takes a minimum of 3 each time. Text is so confusing to read, they couldn't write it in a worse way. I cannot tell you anything that I have learnt from this website. I only do it as my lazy lecturer sets it as a percentage of my module for credits. It's a complete waste of time
By Jess
this company makes aleks wicth is a horible math learning platform. they sell that for way to much money by the way.
By turtlelover