Anaheim Youth Trip
Excellent service
By CATHERINE B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
314 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Metropolitan Shuttle is listed under Auto Parts & Wheels in Silver Spring, Maryland.
Metropolitan Shuttle (metropolitanshuttle.com) has 314 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
314 approved reviews, newest moderated first
Excellent service
By CATHERINE B.
great ervice, always on time and with new buses
By Martin N.
very happy with service
By Stephanie C.
Elena always gives us great service!
By Lana N.
Our venue was hard to work with, but the shuttle company was not compliant and would threaten us in order to get to sign faster.
By dz
Worst company ever. Rude driver refused to stop as scheduled. Yelled at passengers and me. Ask for partial refund was denied turned into the BBB no response
By kelli K.
We had an absolutely wonderful experience with Metropolitan Shuttle. My representative from the company was available and so friendly whenever I needed him. The price for the bus was SO reasonable and our bus arrived promptly at both our pick-up and departure times. Excellent company to work with!
By Megan
Driver was very nice and positive. Bus was clean and comfortable and driver even helped to provide phone charging. A few challenges with navigation but she stayed positive and helpful.
By MIMI