They worked quickly to get the pins…
They worked quickly to get the pins designed and shipped so we had them for Cooperstown! Great communication and customer service.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
255 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Metro Pins is a full-spectrum promotional advertising specialty company, that connects organizations, companies & individuals with proven-effective promotional items. Our rich selection, unique design service, amazing value and personalized ordering process helps you quickly customize promotional products that showcase your brands and ideas. For your upcoming business meetings, trade shows, events or celebrations, put our team's knowledge and experience to work for you. Serving customers across the US and the globe for 20+ years, our primary goal is to boost brand awareness and product sales for clients via effective advertising specialty items. We bring your ideas to life on the products you want.Specializing in thousands of items, Metro Pins offers hassle-free brand awareness for clients through apparel, awards, drinkware, pens, bags/totes, custom lapel pins, challenge coins, medals, keychains, wine charms, shoe charms and much more. All promotional products are available including custom dog tags, push pins, tie tacks, cuff links, silicone wristbands & custom enamel baseball and softball trading pins, as well as hockey pins, cheer pins and balloon pins, just to name a few!
Metro Pins, LLC (metropins.com) has 255 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
255 approved reviews, newest moderated first
They worked quickly to get the pins designed and shipped so we had them for Cooperstown! Great communication and customer service.
By customer
The customer service was as amazing as the product. Would definitely give them our business again!
By Nik K.
I will continue to use Metro Pin because of their amazing customer service and communication. The pins turned out great!
By KE
Very helpful and made an awesome design!
By Softball C.
They arrived fast and as pictured. They responded very quickly to every edit.
By Holly
Customer service was top notch. The designer was quick to have a design to me for our trading pins and was quick to make any changes I wanted to the design. I originally wanted soft enamel pins but due to the time constraints we had to change to photo screen & I was a little hesitant. I received the pins a week & a half before my deadline AND the photo screen exceeded my expectations. I will definitely order from MetroPins again in the future. Thank you guys!
By Courtney
Exceptional customer service, design was exactly what we were looking for. Quick turnaround! Definitely going to use again
By K. C.
The metropins people were very great to work with. They made our design and had the pins out in record time. I would highly recommend them!
By UC South B.