Quick and easy help
Quick and easy help
By Christopher N.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
38 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Deliver with Metrobi. Grow with Confidence.Metrobi provides a fulfillment platform tailored for local businesses. It simplifies delivery management, enables seamless communication with recipients, links businesses with local contractor drivers, and streamlines their in-house delivery teams.
Metrobi (metrobi.com) has 38 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
38 approved reviews, newest moderated first
Quick and easy help
By Christopher N.
A wonderful and beautiful application
By Tariq A.
All my questions were answered and done so in a timely manner. Customer support is great.
By SB
I have been a professional driver for a long time, but I have never encountered a more dishonest and pathetic company than Metrobi. If you are thinking about driving for them, STOP right now unless you want to work for free and be harassed. Here is why you should stay far away: Wage Theft: They flat-out refuse to pay the money I earned. I completed my runs, followed every instruction, and now they are ghosting me when it comes to my payments. They are literally stealing from hard-working drivers. Constant Load Cancellations: They assign you loads, you prep your vehicle and schedule, and then they cancel at the last second with zero compensation. They have zero respect for our time or fuel costs. Harassment: Their dispatch/support team is a nightmare. They call and harass you constantly with ridiculous demands, but the moment you ask about your missing pay, they either hang up or give you the runaround. Total Lack of Ethics: They treat drivers like dirt. It is a disorganized, exploitative, and borderline criminal operation. I am currently filing formal complaints and seeking legal action to get my unpaid wages. Do not trust Metrobi. They are predatory 'scumbags' who thrive on exploiting independent drivers. You’ve been warned—find a legitimate company that actually pays its workers.
By Joel H.
Very helpful and ready to respond!
By Jason P.
Im Stanley Tira I’m working delivery driver I have 3 years experience
By Stanley T.
The agent talked too long to help
By Beatrice F.
They suck Stay away from them They will harass you and call you while driving repeatedly They will never answer when you call But they demand for you to answer the phone Then give smart remarks And suspend your account without any warning system or organization The app is glitchy and they’re very rude Stick to roadie
By Trevon S.