Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
79 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We personalize metal decor with your name, address or more! Made in the USA, our items are perfect gifts for weddings, holidays, anniversaries, or other events.
Metal Unlimited (metalunlimited.com) has 79 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
79 approved reviews, newest moderated first
I ordered a wedding gift on July 1. They indicated it would take 3 weeks to ship. I followed up by e-mail in late July. Was told it was still in production and would ship soon. Followed up again by e-mail. No reply. Website not available. No phone number listed on order or on credit card statement. They have my money and I have no wedding gift.
By Barbara P.
Terrible been 3 months and still haven't received my sign,beware!!!!
By Randy W.
It took 2 months to receive my order. There is no longer a phone number on the website, so email is your only way to communicate with the company. It took them over a week to respond to my email, and then it was very brief, offered no explanation for the delay, and basically said, "We don't know when it will ship, but we'll send you an email when we do." I had ordered it for a wedding gift.....but the wedding was over a month ago! I've ordered from here in the past on multiple occasions, but something has changed recently.....save yourself the hassle and order from someone else!
By customer
I ordered because of a Groupon never again!! I ordered in May I’m still waiting!!! No response!! No product !!! Want my money back!!!!
By jo ann B.
It’s been 3 weeks and no update on order, poor communication with only automated responses. The gift is not coming in time for the party and it is quite embarrassing. What a disappointment. Will never order from them again!
By Magaly
No email réponse and no item was delivered. They took my money and I never received the item. They are so dishonest. No one ever answers the emails either.
By James T.
I have been waiting almost a month and no shipping information. They are not responding to my emails. I called, but I was directed to email. I ordered 4 ornaments on November 12. It's December 8 and hasn't shipped! Will never order again!
By Veronica G.
Poor quality low grade metal. Bends too easily for $103
By Karen R.
