Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
63 reviews
metafy.ggSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Metafy is a platform where gamers don’t just get better—they build something of their own.We offer 1:1 sessions with champion-level players, in-depth guides, live events, and paid communities—giving gamers the tools to improve, grow an audience, and earn from something they love.
metafy.gg (metafy.gg) has 63 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
63 approved reviews, newest moderated first
I’ve used Metafy several times and everything has always gone perfectly smoothly. The booking process is quick and easy, and all my sessions were great. I had one small issue with an order once, but the support team responded within minutes and refunded me right away — super professional. can defo recommend
By Freddy
I registered to redeem a gift card someone had sent me years ago. The link to redeem it was expired but support quickly replied to me and helped me gain access to the credits. I recommend this platform because their support team is very helpful.
By J M.
i booked a coaching like 2 months ago and asked for a refund cuz the coach wasnt responding. talked to support and two agents told me to contact the coach directly. i told them the coach still wasnt replying and it’s been a week but they wanted me to wait 2 more days!!! i’m giving this 3 stars only bc maki was the only one who agreed to refund me right away and didnt make me wait, but honestly i wanna give this 1 star cause the policy and the whole process suck.
By tcgking
Response from metafy.gg· Sep 30, 2025
Hi, this is Mela! I’m really sorry this ended up being such a hassle for you. To clarify, the 2-day wait is only meant for situations where the Partner hasn’t been contacted yet. If your session isn’t scheduled and they’re not replying, we refund right away. That should’ve been done for you and we clearly dropped the ball here. I couldn’t find your account under this username, but if you email me at [email protected], I’ll take a closer look and make sure we get this sorted for you.
Couldn't work out a proper training session with a coach, so I decided to cancel the it altogether. Coach was a terrible communicator, but Metafy was great. They refunded my money almost instantly and communicated every step of the way. I appreciate the platform!
By Christopher A.
I've been a coach on the platform for about 5 years now. They have more tools and developed aspects for a coach than anywhere else in the world. They are constantly updating and bringing new powerful tools for me to use. The checkout and scheduling system is why I started using them and now their events, guides and entire system is why im still around. Not to mention that having a 3rd party between a customer makes things much easier if you run across any odd characters. My experience with metafy has been a 10/10, if you are looking for the next coaching platform. I strongly recommend using this one!
By John Sims- FUT Coach & T.
Customer service rep handled the issue I had swiftly, and kept me updated every step of the way. Easily 10/10 experience,
By George N.
My review was taking a bit long since I had gotten a payment from someone I was coaching (to my belief, admittedly I wasn’t paying much attention.) but the moment I had made a discord ticket, Support was quick to answer and take action. I love that it’s your own personalized ticket that they all can respond to. ❤️
By Hisa
I have been Coaching for 5 years, almost 4 on Metafy. Initially I loved the site as it was straight forward and just made sense for both student and coach, but within the last year or so, the site took a turn for the worst imo. Feedback from my students saying that they have no idea how to navigate the site and I can echo that sentiment from my perspective as a coach. The UI is a completely overcomplicated mess. Today I cancelled my monthly 'PRO' subscription and am done with the site. I am grateful for the opportunity the site initially gave me but I think it has turned into everything bad about coaching, massive mass produced slop offered in 'patreon' style groups to pull in the most money, congrats to the guys doing it making that money farming kids but I don't believe in the predatory nature of the site. Taking a look at the RL section I can't help but feel the site has lost all integrity by having SpookLuke, a known scam artist who has ran coaching programs before and charged $1000s to students based on their income, on the site. I have coached his 'victims' personally. It's very predatory and at the end of the day I believe in giving my students valuable and unique insight 1 on 1, not mass produced slop aimed at scooping in as many people as possible to make the most money selling free info that you can get on YouTube. But guess what? He is flying on the site, it's as if it was made for him as it can be structured the same way he has scammed 100s of people before. Now, if your site follows the same structure as a professional scammer and allows them to flourish, you tell me if you think that's a site with integrity, something that you want to invest your money into? Take your money, and invest it into real authentic testimony backed 1 on 1 coaching with someone who actually cares about your improvement, not just a statistic to help them model their new program.
By Josh W.
