Returns should be free
Returns should be free. There is no way to know what will fit, etc. this will limit my willingness to purchase other items. Also - more ranges of sizes would be great.
By Shannon R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
196 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Elevate your wardrobe and home with effortless pieces crafted entirely for your journey. At MERSEA, we only make what we would want to use ourselves or would be proud to gift. 10,000+ 5-Star Reviews. Orders $150+ Ship Free. Happiness Guaranteed. Rewards Program.
MERSEA (mersea.com) has 196 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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Returns should be free. There is no way to know what will fit, etc. this will limit my willingness to purchase other items. Also - more ranges of sizes would be great.
By Shannon R.
The quality of Mer-Sea is excellent. The customer service is not. I contacted the company more than once about my order being late over two weeks. No one ever responded. I was very disappointed. I love my pieces, but will think hard before I purchase from them again.
By Kristina K.
The email I received stated that my favorite sweater was 30% off. There was no code and the discount I received was only 20% off. I looked at EACH item to see and nothing was 30% off.
By kb
Wick missing on the candle….disappointed ☹️
By Linda B.
Love the Catalina sweaters but did not love the Catalina t shirts. They were much shorter than the sweaters. I had to send them back.
By Cathy P.