Mermaid PublishersReviews of mermaidpublishers.com

If there were a zero, I would have given that. This company offers a great package to get you started, but it then nickel-and-dimes you for more money. In total, I paid them over $9K USD, which converts to $ 12K. When it came time to start to market the book... the you know what hit the fan... they tried to tell me that my domain expired and that they had posted on a FB that I knew nothing about. They resorted to fraud when they realized they were not getting anything further from me. They pretended to be Google and that I was part of a Charity fundraiser, and I had to pay for the books, and Google would pay me what was calculated to be $24,000. Let's say that I confirmed with Google when the payment was not coming; it was a scam. Mr Leo Smith told me the only way I would get anything is by prepaying them 24% tax to release the funds. To add salt to the wound, they tried calling me a few months later to say that they were following up on this Google project and getting the funds if I paid the taxes. The whole thing took over 2 years. COULD YOU NOT USE THEM COMPLETELY FRAUDULENT?

I worked with Mermaid Publishers from 2022 to 2023, and I regret to say that my experience was nothing short of a nightmare. This company uses deceptive tactics to lure clients in with low initial costs, only to pile on additional fees later. What started as a seemingly affordable project quickly ballooned into thousands of dollars, with no tangible results to show for it. Here are the key issues I encountered: Undelivered Services: I paid for services such as podcast production, audiobook translation, and article writing and marketing for my book. These services were either incomplete or never provided at all. False Promises: Mermaid Publishers promised to reimburse my marketing costs if I didn’t achieve a certain level of profit. Despite meeting the conditions, I never received the reimbursement. Misrepresentation: They falsely claimed that my book was selected for the "Google Extension Program" and that I would be working with Google Books. I later confirmed with Google that no such program exists. This is a clear case of fraudulent misrepresentation. Incompetent Writers: The writers assigned to my project were inexperienced and unqualified. The quality of their work was subpar, and it was evident that they lacked the necessary expertise to handle professional writing and marketing tasks. Mermaid Publishers is a fraudulent company that preys on unsuspecting authors. They use low upfront costs as a hook, only to exploit clients with hidden fees and empty promises. Their incompetence and lack of integrity have caused me significant financial and emotional distress. I do not recommend Mermaid Publishers to anyone. If you value your time, money, and creative work, stay far away from this company. I am currently exploring legal action to recover some of my $$$ they owe me for undelivered services. To Mermaid Publishers: This is your final opportunity to reimburse me in full before I escalate this matter further.

The editorial team has been very helpful and agreeable to my several editorial and design updates and changes as we have been developing my manuscript. It's been a positive experience in that regard. However, a particular individual in their sales and marketing department has been obnoxious and aggressive in demanding many thousands of dollars for any number of extras to which I had not initially agreed.

The editorial staff did a good job however the business office and promotions are fraudulent.

Several issues are wrong. I used them to edit and published Emptied Spaces. I started a second book putting down a deposit. After incompetency from the project lead, I decided to cancel. They violated another author's privacy by sending me their form "by accident". I asked for a refund. They agreed then changed their mind. I fought it via paypal. They lied to paypal and said that money was to buy copies of the first book for Barnes and Noble (what???) I only published on Amazon. This this creep named Leo Smith started THREATENING ME. FIRST HE promised a refund IF I withdrew my complaint with paypal. I refused. I did NOT trust them at all at this point. Then paypal ruled in their favor. He came after with saying NOW I had to pay him 5000 dollar (-extortion, blackmail) or HE would republish my FIRST book in his name. Totally illegal. I had paid them additonal fess to get it an ISBN number etc and they put it "copywrited by Mermaid Publishing" I never SIGNED OFF ON THAT. We had no document that agreed to that. I paid for cover art through a private company. I creatd this story line back in grad school at UMKC all of which I can prove. PLUS more vitally, I have emails from Leo Smith clearly saying and stating his intent to STEAL MY WORK as revenge unless I paid him 5000. Now it is a race to the copywriter office to prove who owns MY BOOK. NEVER EVER USE THESE PEOPLE. If you make them mad, they will blackmail you as they are me. They will steal your work as they have mine. NEVER EVER use them! email me for records of our emails. I can prove this man is doing this and I will take him to court if I need to. I despise lying criminal elements. They promised a refund and it has turned into this nightmare. Not my fault. I will not bow down to these kind of people. And these guys are "upper management". Beware the man Leo Smith. Email me for copies of the emails. Email me at my website my name.com

I placed my latest novel with what I believed to be an honest and reliable publisher. I gave them a 1 rating because the cover was excellent. We had settled on a certain price, and paid in full. after the book was published on Amazon I received a message saying I owed more money and my book would not be released until I paid the amount. I paid the amount without getting the corrections finished. I also received a scam email saying that B&N wanted to order books. Mermaid backed the email. B&N confirmed it was fake, I was demonized by their marketing team as well. It is best to stay clear of this publisher, they do not finish their work promised. The review date is over a period of time.

If there was a zero rating they would get it. DO NOT DO BUSINESS WITH THESE “Publishers, under any circumstance. They are not real publishers. They took my money and refused to refund it when requested and this is prior to them performing any duties. Danger to any writers. Do not use this company. EVER!

I have been so blessed to have the dedicated support of Zayn and his team.Throughout the whole process they encouraged me and spent the time to teach me the process. They want as badly as I do for this project to be a success. I have published through a traditional publisher and none, I repeat none of the above took place. I am so proud of what we accomplished together that future projects are in the works. You really can't go wrong when you have those on your side who really wish you the best. This is what you get with Zayn and his amazing team!! Thank you! Ann E Askelson-Silva