Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
40 reviews
MerlinSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Smartest Way to Track Your Crypto Track your entire crypto portfolio across wallets and exchanges in one dashboard. Set exit strategies, monitor performance, and receive real-time sell alerts — all without giving up control of your assets. Merlin connects using secure, read-only APIs and public wallet addresses. Your funds stay safe, always. Whether you're a long-term holder or preparing for the next bull run, Merlin gives you the clarity and tools to track smarter. Try Merlin Free View All Connections
Merlin (merlincrypto.com) has 40 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
40 approved reviews, newest moderated first
Easy to use and it is another great tool to help me be organized
By kcacic
Response from Merlin· Aug 12, 2025
Thank you for sharing this. We’re glad to hear the platform is helping you stay organized. Simplicity and ease of use are exactly what we aim for.
The support staff is great and always willing to help. Love seeing my crypto all in one place
By Angela S.
Response from Merlin· Aug 1, 2025
Thank you for the kind words. We’re glad to hear our support team has been helpful, that’s something we take seriously. It’s great to know you’re enjoying the ability to see everything in one place. That’s exactly what we built Merlin for. We appreciate you being part of the community.
I am truly impressed with Merlin Crypto Software! It has significantly reduced the stress of managing multiple exchanges and manually calculating performance for each project. The ability to schedule exits and calculate taxes automatically is a game-changer—it really does everything for you. It's simple to use. Moreover, the customer service is fantastic! I appreciate that there is always a real person to assist with any questions. I just wish I had discovered this software sooner! Highly recommend it for anyone involved in crypto trading. This software will simplify your experience immensely!
By Meg M.
Response from Merlin· Jul 23, 2025
Thank you so much for this incredible feedback. At Merlin, our mission has always been to make crypto tracking easier, less stressful, and way more effective. It’s amazing to hear that reflected in your experience. We’re especially glad the exit planning and tax tools are making a difference. Those are features we built knowing how time-consuming and overwhelming this space can get. And we’ll be sure to pass your kind words along to our support team. They really care about showing up for every user. We’re grateful to have you with us and appreciate the recommendation more than you know.
Good so far but some bugs. I'm getting alerts that my second exit target is approaching but the text is showing me the first exit number instead of the second. Also, the bug with entering ph# for text alerts was a surprise but the helpdesk was able to fix. Looking forward to iOS app..
By Michael F.
Response from Merlin· Jul 10, 2025
Thanks for the honest feedback. We’re glad to hear the support team was able to help with the phone number issue, and we appreciate you flagging the exit target alert bug. That’s something we’ll dig into right away and pass along to the dev team. The iOS app is in the works, and we’re excited to get it into your hands soon. Thanks for sticking with us as we keep improving. Merlin and its team are grateful to have you on board.
Excellent customer service, very approachable, and willing to help.
By Joe H.
Response from Merlin· Jul 7, 2025
Thank you for the kind words. At Merlin, we take a lot of pride in making sure our support team is easy to reach and ready to help. It means a lot to hear that it’s coming through on your end. We’re glad to have you with us and truly appreciate your support.
The usefulness of this app is unmatched. All my crypto in one place is phenomenal. Before I had to jump from one platform to another to keep track. Merlin has everything right in front of you at all times. As all new apps and new integrations and updates happen you can encounter a bug here and there but customer service is on point when contacted to resolve them. The ability to set exit strategy reminders is awesome. As soon as you hit your target you get a message. Never miss taking profits ever again. Merlin is very useful, one of a kind and I would recommend to everyone.
By Miroslav I.
Response from Merlin· Jul 7, 2025
Thank you so much for this amazing feedback. At Merlin, our goal has always been to give you a clear view of your entire crypto portfolio without the headache of jumping between platforms. It’s great to hear that’s been your experience. We really appreciate you pointing out the value of exit strategy reminders. That feature was built for exactly that reason, so you never miss a moment to take profits. And thank you for recognizing our support team. They work hard to make sure any bumps get smoothed out fast. Merlin and its team truly appreciate your recommendation. We’re grateful to have you with us.
Good online platform to monitor your crypto tokens centrally. However, I have added my tokens manually, as I experienced some issues with automatic connection to the different exchanges or even hardware wallet. Created my exit strategy for the big positions but which will help to act unemotionally once I hit my targets in the coming alt season - hopefully! ;-)
By Andi
Response from Merlin· Jul 2, 2025
Thanks for sharing your honest feedback. It’s great to hear Merlin is helping you stay organized and stick to your exit plan. That’s exactly what it’s meant for. Sorry to hear the auto-sync didn’t work smoothly. We know how important it is to have everything in one place without the extra work, and we’re continuing to make improvements as blockchain connections are unfortunately very messy and full of bad data. If you ever want help getting those connections working, just let us know. We’re here to support you and can get on a call with you to help set everything up the right way. We appreciate you choosing Merlin.
I think over all what you all came up with is invaluable towards management of your crypto. As with all creative endeavors some tweaks are inevitable. Adding and subtracting and so forth. I would like to see more integration with Vechain and vetho. Xdc wallet as well. Beautiful system and thank you!!
By erik T.
Response from Merlin· Jul 1, 2025
At Merlin, we truly appreciate you taking the time to share your thoughts. It means a lot to know the platform is giving you peace of mind, that’s exactly why we built it. We agree completely that improvements are always part of the process, and we’re grateful you highlighted VeChain, VTHO, and XDC wallet support. We’ve noted that and will share it with our product team as we continue expanding integrations. Merlin and its team thank you for being part of this journey. We’re glad you’re here.
