Terrible company.
Had to cancel a weekend trip due to Covid 19. Even with 32 day advance notice & the state regulation to stay home, they refuse to return deposit. Charged me $161 & when I ask for full refund, am smugly referred to their cancellation policy. I have not received any explanation as to why the amount is so much. Other management companies in the area are overlooking these policies & refunding in full. Terrible company. I have made it very clear to them that I am not interested in doing business with them in the future & they should refund the $161in full. They continue to repeat that they are keeping it for future use. How gone deaf are they?
By Mary S.
Response from Meredith Lodging· Mar 30, 2020
Hello Mary, Thank you for reaching out. We realize these are unprecedented times. Although our standard cancellation has the $161.56 as non-refundable, our team reached out and provided you with the opportunity to use this amount as a future stay credit with us. This is valid until 12/31/2020. Stay healthy and safe - we are looking forward this all being over as soon as possible.



