Merchant MaverickReviews of merchantmaverick.com

Response from Merchant Maverick· Jan 29, 2021

Awesome. This is the type of feedback we love to hear--our goal is to "make small business easy". Thank you so much for sharing your experience with other small business owners!

Response from Merchant Maverick· Jan 29, 2021

That is so great to hear that you enjoy the content, even if it doesn't always pertain to you. If there is ever a topic that you wish we had covered, you probably aren't alone and it can't hurt to ask! We are always open to suggestions or requests via our FAQ/Contact page: https://www.merchantmaverick.com/about/contact/ Thanks so much!

Response from Merchant Maverick· Jan 29, 2021

Thank you Terri! We are thrilled to hear that our youtube channel has been a useful resource for your small business. Stay tuned--Many more videos to come!

Response from Merchant Maverick· Jan 29, 2021

We love this Annie! Thank you for sharing your story! THIS is why we do what we do. Great job informing yourself too! You have our word that will continue providing fair and unbiased content to our readers.

Response from Merchant Maverick· Jan 28, 2021

Hi Scott, Thank you for taking the time to try to help the small business community with your review of us. That is exactly what we try to do too! And we hear you. Your feedback has actually sparked a conversation here at Merchant Maverick on ways we can improve the transparency of our mission, vision, and values (there is a LOT of heart in this company! You can read about us here: https://www.merchantmaverick.com/about/). We want our readers to know who we are and why we CAN be trusted! More transparency is definitely in the works. One thing that wont change is our unbiased and unpaid reviews and ratings. We actually DONT get paid for giving ratings. It’s a common misconception, but it's simply not true, and we need to make that clearer to our readers. If you want to read about our rating and scoring system, as well as how we make money, you can check out the links below. (Our rating system: https://www.merchantmaverick.com/rating-and-scoring-system/ & How we make money: https://www.merchantmaverick.com/merchant-maverick-money/) And one final note on Xero: We definitely don’t recommend Xero for every business and maybe it’s also worth mentioning that our reviews are typically focused on the US versions. So if you were looking for information particular to businesses in South Africa, we can completely understand how you might be frustrated by our US-focused review. Best wishes to you, and thank you again. We strongly believe that all feedback is good feedback! The Merchant Maverick Team

Response from Merchant Maverick· Feb 19, 2021

We are so happy that our content has helped you save money and stay informed! Thank you so much for sharing!

Response from Merchant Maverick· Aug 17, 2020

Hi Alexander, Thank you for responding to our review invite (even if it was tough to read)! It looks like you signed up for our promotional newsletter specifically, but that's an easy fix! Our promo emails are for readers who want to receive discounts that we occasionally negotiate with reputable 5-star vendors but we are in no way selling services- not even our own. More on that here: https://www.merchantmaverick.com/merchant-maverick-money/ You can definitely update your subscription preferences at any time if promos are no longer appealing to you. We have a Retail/eCommerce newsletter that may be more suited to your interests if you wish to remain subscribed. And if not, our website has a wealth of information on starting and operating an online retail business, including free downloadable guides and in-depth reviews of providers and services. These can all be found in the eCommerce sections of our website and blog. We ALWAYS welcome reader feedback, good, bad, or indifferent (you can usually find this invitation at the bottom of our emails: 🙂😐🙁). So if you have any specific content requests, we'd love the opportunity to address them in a more meaningful way. Our #1 goal is to help small business owners, so to say we are bummed to receive this review is an understatement! We hope you'll give us the opportunity to change your mind! Best, The Merchant Maverick Team "Our mission is to guide and empower business decision-makers with honest, accurate, and actionable information."

Response from Merchant Maverick· Jul 16, 2020

That's amazing to hear! Thank you so much for this review, Patty! You are spot on- you don't know what you don't know. That's why we do what we do and this is exactly the outcome we strive for! Thank you for being a loyal Merchant Maverick reader and for sharing your experience so other small business owners can make sound business decisions like you.