Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
26 reviews
Merchant Gold GroupSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Merchant Gold Group, your trusted partner in the world of precious metals. As a rising star in the industry, we are committed to offering top-notch solutions for those looking to diversify their portfolio into precious metals. Our specialty lies in facilitating the seamless conversion of your retirement accounts into valuable precious metal IRAs. Plus, we deliver physical gold and silver right to your doorstep. Connect with us today and experience the excellence of our personalized service.
Merchant Gold Group (merchantgoldgroup.com) has 26 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 24 reviews with 5 stars · Clear filters
I couldn't be happier with my coin purchase from Merchant Gold Group. Very professional, super fast shipping and beautiful 😍. Would definitely recommend and buy again in the future.
By Rita L.
I just received my second purchase from Merchant Gold group and I could not be happier with the customer service and responsiveness. I would recommend them to anyone looking to get started acquiring high quality silver and gold.
By Sam H.
Would highly recommend Merchant Gold Group. Nicole was very knowledgeable and professional. She answered all of my questions and the actual purchase took place without difficulty and in a timely manner. I would definitely recommend this company.
By Valued C.
I have been working with John for a long time. My husband and I have built quite the precious metals portfolio, all with Merchant Gold Group. The shipping has consistently been within 3 business days and the promotions best any other company we’ve dealt with. We’re very grateful for the excellent communication and customer service. Would not go anywhere else.
By Madeleine A.
I’ve been working with Nicole for a long time, and we’ve rolled over several retirement accounts. She has always been really knowledgeable and straight-up with everything. Nicole is practically like a daughter to both me and my wife now.
By Robert S.
I must admit, I presented quite a challenge during my IRA rollover at Merchant Gold Group. But, even with all the trouble I caused, Nicole 's assistance was truly impressive. Her meticulous attention ensured a smooth transition. Thanks to Nicole's unwavering help, I now feel confident about my decision. For IRA rollovers into precious metals, Nicole at Merchant Gold Group is the best. Great service, no matter the circumstance.
By John M.
I want to begin by expressing my heartfelt gratitude to Nicole for her outstanding assistance in rolling over my IRA. Nicole’s dedication and caring approach made this entire transition remarkably smooth, and my husband and I can’t thank her enough for her invaluable support.
By Nancy W.
Purchasing gold with Steve was an easy and delightful experience. His expertise and guidance made the entire process simple and reassuring. I genuinely appreciate the professionalism at Merchant Gold Group, and I highly recommend their services for anyone considering Gold purchases.
By Sandra
