Merach USReviews of merachfit.com

J'ai commandé un rameur à plus de 600€ en me fiant à la promesse de livraison sous 5 à 7j. 1 mois plus tard toujours rien reçu, aucun retour du service client qui est impossible à joindre, je ne sais plus quoi faire, la somme engagée étant conséquente ! A fuir.

My exercise Bike arrived faster than I expected. Was exactly what I expected it to be.. Very stable and easy to use. Reasonably priced.

All good Great Customer Service

There was originally a problem and delay with my order, but the customer service team replied quickly and was very helpful with resolving my problem.

I have reached out twice with no response regarding my stepper being delivered damaged (the connection for the resistance is bent beyond repair and will not be able to be used). I am happy with my other purchases from this company, however this item was the most expensive and was an obvious manufacturing error, not damaged in shipping. Order #272431

The wooden rower is of good quality, the whole family is enjoying it. Customer service is responsive and goes the extra mile to provide a good service. I would order again from them.

Excellent Customer Service I ordered two items from Merach and unfortunately had issues with both. Both times I contacted their customer service I received prompt replies that took care of my issues. The first was instructions on how to repair my rowing machine myself rather than sending it in. The second was a free replacement without having to ship the defective equipment back.

**Updated… My replacement board has finally arrived in the mail and works great. I’m very happy to have my new item but it did take over a month to get a replacement .** My item arrived promptly however makes a terrible knocking sound and needs to be replaced. You cant use the item the sound is loud. For weeks now i have been waiting for a reply from customer service however all I get it auto office replies with someone promises to get back to you and never does. I bought the product directly from their website and am really disappointed. Order Number #AU1537