Fantastic product
Fantastic product, smooth use, easy to build, fast delivery, feels strongly build. Support behind is responsive and reliable. Go with Merach !
By VA
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
807 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MERACH, motivated by the concept of health as the core of life, has produced quality home fitness equipment and innovative solutions for effective home fitness.As a premium home fitness system, MERACH is dedicated to providing everyone with an experience that is enjoyable, empowering and motivating, and that’s why we have created the MERACHGO technology and the MERACH APP that aim to improve your workout experience on any of our equipment (rowing machines, exercise bikes, treadmills, and ellipticals).MERACHGO and MERACH App will make it easier to stay fit and enjoy the process.
Merach US (merachfit.com) has 807 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
807 approved reviews, newest moderated first
Fantastic product, smooth use, easy to build, fast delivery, feels strongly build. Support behind is responsive and reliable. Go with Merach !
By VA
Great product and valve for your money. My exercise bike was delivered in a timely manner and was well packed so it arrived in excellent condition. Assembly was easy and quick(about 1 hr) although I'm 75 +. Already getting benefits from exercising.
By William Patrick C.
Checked in with customer service for eta updates and they helped me so professionally. I had no issue waiting for this item and now I love it and use it twice a day. I will be a long time user of this vibration plate, it has helped tremendously
By Toto
We use the vibration plate daily. It makes a difference. We had a little issue with the unit, but Vega from Merach was very responsive resolved the issue quickly.
By Landon R.
Quick delivery and excellent customer service. Equipment seems sturdy and was easy to assemble.
By Lyndsey
I had a problem with a new product. I emailed customer service and received a prompt and professional response from Esther. I sent her the information she requested and as a result a new product was shipped to me without delay. This is excellent customer service. I am very impressed and recommend using this company. Thank you Esther !😀
By Mike E.
appareil agréable à l'utilisation conception robuste
By vera
I emailed a request for a return and it took quite awhile to get a response. It would have been better if there was an easier way to return items. Also the only option to return was to pay for shipping myself which I felt also could have been sent and paid for by the company instead of myself.
By Meghan
Response from Merach US· Mar 30, 2026
We sincerely apologize for the delay in response and the inconvenience regarding the return process. We have located your order and emails and will resolve this for you as quickly as possible. Best regards, MERACH Customer Service Team