Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
122 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Meonutrition is listed under Internet & Software.
Meonutrition (meonutrition.com) has 122 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 31 reviews with 1 star · Clear filters
No stars as I paid for the item that has not been received in close to 2 weeks. No customer service phone line you can call only email, with no response to numerous requests concerning order delivery. RUN FROM THIS COMPANY
By Kellen
Great product , horrible customer service, no ability to make a phone call , and lots of canned responses to emails , very impersonal.
By Andrew T.
Unable to "cancel" an account I could not find under any of my email addresses or phone number. Resulted in being billed $150 in "supplements" I did not want. I do not remember saying to rebill me monthly. I also did not get a response from the company by the website, LinkedIn. Ultimately, I had to cancel my credit card. It would be nice if you had a chat or phone number customer service number.
By Mike B.
Scammers. They charged my card multiple times for digestive enzymes. They don't have a telephone number to Customer Service. Multiple attempts at contacting them with no response.
By Diana Z.
Response from Meonutrition· Jun 17, 2026
Hello Diana, We’re sorry to hear about your experience and appreciate you bringing this to our attention. While we do not currently offer phone support, our customer service team is available via email [email protected] and we strive to respond to all inquiries as quickly as possible. After reviewing our records, we were unable to locate any emails from the address associated with this review. Our records show that you had an active subscription for 6 bottles of Pro Enzyme, scheduled for delivery every 3 months. We can also confirm that you successfully cancelled the subscription yourself through your customer account on May 28, and no further shipments or charges related to future subscription orders will occur. Regarding the two orders placed with us, both transactions are currently being disputed through the chargeback process. As these cases are under review by the card issuer, we are unfortunately unable to issue refunds directly at this time and must wait for the card processor's final decision. We would be happy to investigate further if there is any additional information you would like to share. Please contact us directly at [email protected] if we can assist further . Regards, Meo Nutrition Team
This company scammed me out of 155.00. I ordered elderberry, it never came. This was over 1 month ago. I emailed customer support asking for my money back. No response. Only wait while we check, than they close my request without resolving anything. This same email response happened 10 times. I'm praying they don't keep charging me 155.00 over and over again without any product sent. This is a complete scam. No one responded after stealing your money,and no product.
By Felicia C.
Response from Meonutrition· May 29, 2026
Hi Felicia, We are truly sorry. Reading your review and the full history of this conversation, we understand completely why you feel the way you do and you are right to be frustrated. You have been waiting over a month, your order was on hold without clear communication to you, and instead of a resolution you received repeated holding responses and two automated satisfaction surveys. That is not acceptable and we take full responsibility for it. We want you to know that your full refund of $155.94 has been processed and will appear on your original payment method within 3–10 business days. We have also confirmed that there are no active subscriptions on your account, so you will not receive any further charges or shipments. There is nothing further you need to do. We are deeply sorry for the experience you had with us. This fell far below the standard we hold ourselves to, and we hope the refund at least resolves the financial side of this quickly. Regards, Meo Nutrition Customer Support
Sadly this is another scam of a company. Have tried to cancel subscription but order was sent anyway to An address I am no longer at. Every email and contact form response is I am checking into it followed by case closed.
By D.S.
Response from Meonutrition· May 22, 2026
Hello D.S. We are sorry to read this and we completely understand the frustration , receiving an order at an address you no longer use, after attempting to cancel, is exactly the kind of situation we should have prevented, especially for a loyal customer who had been with us since their very first order. We can see from your account that you had ordered with us twice before, and that makes it even more important to us that we got this right for you. We clearly didn't, and we are sorry for that. We want to be transparent: your last order was returned to us, and your refund has been processed as of 24 May. You should see it reflected on your original payment method shortly if it hasn't appeared already. We have also taken your feedback seriously. We have updated our cancellation process to make it much simpler, you now only need your email address and one order number to cancel your subscription directly, without needing to contact support at all. We hope this change prevents other customers from going through what you experienced. There are no active subscriptions remaining on your account. We are sorry we let you down after you had trusted us more than once. Regards, Meo Nutrition Team
Meo Nutrition make it impossible to stop shipments and continue to send and charge you after stops have been confirmed.
By Sara M.
Response from Meonutrition· May 22, 2026
Hi Sara, We are sorry to read your review and sincerely apologies for the experience you have had, this is not the standard we hold ourselves to, and you deserved a far smoother process from the outset. We have thoroughly reviewed your case and are pleased to confirm that your subscription has been fully cancelled. To provide some clarity on the order in question, it was dispatched on 10th May, with your cancellation coming through on 11th May, just one day after it had already left our warehouse. Unfortunately, at that point it was no longer possible to intercept the shipment. We are currently awaiting your confirmation on how you would like to proceed with this order. We are ready to issue your return labels immediately upon request, and as soon as the courier collects the parcel, we will arrange a full refund without delay. We also want to acknowledge that our response times during this period were not what they should have been. We experienced system issues during a recent upgrade that affected our ability to respond to customers as promptly as we would have liked, and we are truly sorry for that. On a positive note, feedback like yours has directly contributed to meaningful improvements on our end. We have now introduced a 5-day advance notification system for all subscription renewals, ensuring every customer receives an alert before any order is processed or dispatched , giving them the opportunity to pause, amend or cancel before a charge or shipment is triggered. Thank you Sara for bringing this to our attention. We look forward to hearing from you so we can bring this to a full resolution as quickly as possible.
I did not order from this company but received a charge on my debit card of $91.00. I did order supplients from SZN supplements earlier in the day but obviously my card was hacked from SZN and an order was placed at MEO. I guess the lesson here is that many of these online companies do not secure there websites or their employees are not trustworthy. In the future I will go directly to a local supplement store to buy my supplies. As always, buyer beware. Since you cannot contact the company directly by phone I filled out the contact form so we'll see how or if they will respond to my contact.
By Robert B.
Response from Meonutrition· May 22, 2026
Hi Robert, We are truly sorry for the alarm and distress this situation has caused you, this must have been a very unsettling experience. We want to assure you that MEO Nutrition operates entirely independently from SZN Supplements and has no connection to them whatsoever. As a business that operates through Shopify ,one of the world's most trusted and secure ecommerce platforms, we maintain the highest security standards when it comes to protecting our customers' personal and payment information, and the safety of your data is something we take extremely seriously. We are currently looking into how this order came to be placed and we will keep you informed as we investigate further from our side as well. There is no active subscription attached to your account & only a one-time purchase. Regarding the one-time purchase and $91.47 charge, our customer service team has already been in touch with the next steps to process your return. We have sent to your email the return labels, please let us know if you didn't receive to re-submitted to you. As soon as we receive the notification that the carrier scanned the parcel, we will proceed with the refund immediately. We also acknowledge your comments regarding phone support, and this is something we are actively reviewing. We are fully committed to resolving this matter for you and please do not hesitate to get in touch directly and your case will be prioritized. Regards, Meo Nutrition Team
