Men's Suits AtlantaReviews of menssuitsatlanta.com

Placed an order for a suit for an event. I believe I paid expedited shipping just in casee as well. Followed up with a message through their online portal a week or so before the event as I haven't received it yet. Quickly received an order cancellation saying "customer cancelled' AFTER I reached out. Contacted them again and was told it was canceled because they did not have my size. Had it been done closer to when ordered, I would understand but this was just bad customer service.

Jesseca has great customer service

they sent me the wrong suit. it was extremely hard getting in touch with them to get my refund. i did not like their chat program. the whole process caused my guy and me to get into a big fight because it was the wrong suit i ordered. i told him it was NOT the suit i ordered but it was hard for me to prove it since i had a could not get any answer from the company over the weekend and holiday. i will never get a suit from them again in fear that they would send the wrong one.

They sent me the wrong suit, and now they are expecting me to pay for the return postage to get my return. They actually wanted me to send pictures of the suit to them (I did it, but who asks that of a customer) and then sent me an invoice to pay so I could get a return label. The irony is, they told me for $50 I could keep the suit! Not happy with their customer service at all.

Freya did a great job

I had a question regarding the shipping of my order and Michelle was very helpful in getting it figured out expeditiously.

Nyah was very quick to respond to my fitting issues and gave me the option to tailor the suit to better fit. Very positive experience

I wanted a size 34 lizard belt. The website showed me it was in stock and I ordered it. Later, an employee texted me asking what size I wanted. I was confused because I had already selected it but told them 34 again. Then, they intentionally sent the wrong sized belt, admitted in email they did this and their only advice was to cut it to my size. This is an exotic leather luxury dress belt. Telling me to cut it was completely unacceptable. I sent the belt back and they claimed to have refunded me and it would take 10 days. I also disputed the charge because of how shady they were acting. I never got the refund and my bank claimed they didn’t respond to my dispute. So I don’t have my money back and don’t have the wrongly sized item. I’m not sure if this site is a flat out fraud and scam or just has the worst customer service in the world. Buyer beware. I will never do business with them again.