Waited 6 weeks for an order.
One product was back ordered, so the entire order was held up. The largest problem was that I had to contact them for updates. There was nothing proactive from this company.
By Nick W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
187 reviews
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Men's Direct is listed under Hair Care & Styling in St Petersburg, Florida.
Men's Direct (mensdirect.com) has 187 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 10 reviews with 3 stars · Clear filters
One product was back ordered, so the entire order was held up. The largest problem was that I had to contact them for updates. There was nothing proactive from this company.
By Nick W.
I ordered over a week and a half. Why so long to get product shipped. Way too long. Amazon takes 2 / 3 days. Free shipping
By Nicholas K.
Love their products but I did not receive one item because it was back ordered yet still charged for it, but am hopeful that Customer Service will resolve
By John G B.
Everything turned out fine.
By ROBERT F DI P.
Took longer than I would have liked. Should let you know at check out if item is in stock.
By Donna M.
I think my lead sentence says it all.
By Carl E B.
I ordered 3 items, but they only sent 2. Now I will have to take the time to order again. These are commodity products so I would have preferred they let me know when I ordered.
By Dave
The shipping was very fast. I ordered a taylor of old Bond street club brush. When I received it it was in a plain white shipping box. Being a collector it kinda makes the brush worthless.
By Roosevelt J.