I received my Piece but is completely…
I received my Piece but is completely broken i email the company and never receive answer
By Ilsia O.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
270 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dog Memorial Plaques
Memorial Gifts 4u (memorialgifts4u.com) has 270 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 13 reviews with 1 star · Clear filters
I received my Piece but is completely broken i email the company and never receive answer
By Ilsia O.
Never received anything I ordered
By Gage T.
Item delivered broken in half - very slow responses from customer service - very disappointed
By Cathy D.
Too much time to receive it.
By Shindo N.
I have not received my order!!!!
By Rhonda N.
I paid a lot extra to have in 5-6 days and it’s 2weeks and I still haven’t received the item!!!!????!!!?? So I guess you already are asking for review I’d say it’s a scam
By Craig S.
The stone is heavy duty but the picture is messed up, you can only see one of my dogs eyes & the other eye is very dark and looks black. Disappointed.
By Samantha W.
Response from Memorial Gifts 4u· Oct 7, 2024
Thank you for sharing your feedback with us. We’re truly sorry to hear that the picture didn’t come out as expected. We understand how important it is for your memorial stone to be perfect. Please rest assured that a replacement is already on the way, and we’ll ensure the new stone meets your expectations. If you have any further concerns or special requests, feel free to reach out—we’re here to help!
IF I COULD LEAVE ZERO STARS I WOULD. AFTER RECEIVING THE WRONG STONE, THEY SAID THEY WILL SEND A DOG PAW PRINT PAD. WHICH I EXPLAINED IN MULTIPLE EMAILS THAT OUR DOG JUST PASSED VERY RECENTLY. I HAVE NO USE FOR A PAW PRINT PAD AND IT TRULY IS POURING SALT ON OUR WOUND OF LOSING OUR BABY. I AM DISAPPOINTED WITH THIS COMPANY. WILL NEVER ORDER FROM THEM AGAIN.
By Erica A.