MeMDReviews of memd.me

Response from MeMD· Mar 10, 2020

Hello Carol, We appreciate you taking the time to voice your concerns about the service you received. We aim to consistently deliver a top-notch patient experience while providing a service to speak with a medical professional with ease and the comfort of your own home. We sincerely apologize that we did not meet your expectations. Given the opportunity, we'd like to review your case. Please email us at [email protected] so a manager can follow-up with you. Thank you, we look forward to hearing from you.

Response from MeMD· Mar 4, 2020

Hello Michelle, We appreciate you taking the time to voice your concerns about the service you received. We sincerely apologize that we did not meet your expectations. We aim to consistently deliver a top-notch patient experience while providing convenient access to safe and quality care. Given the opportunity, we'd like to review your case. Please email us at [email protected] so a manager can follow-up with you. Thank you, we look forward to hearing from you.

Response from MeMD· Feb 11, 2020

Hello Denzil, We appreciate you taking the time to voice your concerns about the service you received. We sincerely apologize that we did not meet your expectations. We want to assure you that we take these concerns very seriously, and this is not the member/patient experience we strive for. Given the opportunity, we'd like to review your case. Please email us at [email protected] so a manager can follow-up with you. Thank you, we look forward to hearing from you.