MeMDReviews of memd.me

Response from MeMD· Apr 23, 2020

Hello, We appreciate you taking the time to voice your concerns about the service you received. We aim to consistently deliver a top-notch patient experience while providing a service to speak with a medical professional with ease and the comfort of your own home. We sincerely apologize that we did not meet your expectations. Given the opportunity, we'd like to review your case. Please email us at [email protected] so a manager can follow-up with you. Thank you, we look forward to hearing from you.

Response from MeMD· Apr 23, 2020

Hello, We appreciate you taking the time to voice your concerns about the service you received. We aim to consistently deliver a top-notch patient experience while providing a service to speak with a board-certified medical professional in the comfort of your own home. Given the opportunity, we'd like to review your case. Please email us at [email protected] so a manager can follow-up with you. Thank you, we look forward to hearing from you.

Response from MeMD· Apr 23, 2020

Hello, We appreciate you taking the time to voice your concerns about the service you received. Our wait times are typically between 15-30 minutes for a provider to call back and we apologize that your experience was far off from what our standards are. Given the opportunity, we'd like to review your case. Please email us at [email protected] so a manager can follow-up with you. Thank you, we look forward to hearing from you.