Consistently superior customer service
Consistently superior customer service. I’ve banked there for over 10 years and staff has always been knowledgeable and honest.
By Linda
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
8 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Members 1st Federal Credit Union is listed under Banking & Money.
Members 1st Federal Credit Union (members1st.org) has 8 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 3 reviews with 5 stars · Clear filters
Consistently superior customer service. I’ve banked there for over 10 years and staff has always been knowledgeable and honest.
By Linda
I've been banking with M1 my entire life and they've always been responsive and listened to my concerns, especially when purchasing my first home. I'll likely be with M1 my entire life.
By John M.
Best bank ever. Tellers are great. The app is the best. They take good care of their members
By Stephanie C.