MelodySusieReviews of melodysusie.com

Had an issue with my package when it got delivered to me and so I submitted an exchange form. Customer service reached out the very next day and helped solve the issue. I received my new package within a few days in great condition.

Love love love my new nail drill!!! Had an issue though and the Melody Susie customer service was so responsive and helpful. They even followed up with me to be sure everything was good! Their products are excellent. From their tools to their awesome gel polish. I’m a customer for life!

Their products are great and the costumer service is excellent!

Good products & service, i recommend.

Excellent support

I had ordered 3 8+1 sets from Melody Susie. One for myself and two for Christmas gifts. Unfortunately the top coat was defective in all three. I reached out to Melody Susie and they went above and beyond. They sent full size replacements for the gift sets as I turned down one for myself. They were extremely kind and prompt when help me. I will be buying from them again and will be recommending them to everyone I know looking for nail products.

Such amazing customer service! I ordered a dust collector and had questions about something that was happening on my end and they responded quickly and professional and to note on the dust collector it works perfectly!!

I purchased the HPro dust collector and didn’t open the box until about 45 days later. I didn’t realize that it wasn’t a cordless, which is what I needed, so I reached out to customer service and they allowed me to exchange for the HProR with no hassle. I paid the difference in price, they emailed me the return label, and I received my replacement within a few days. Exceptional customer service, will order again from them in the future!