Definitely deserve 5 out of 5
5 out of 5 I have received excellent service from MelodySusie. Johnny dealt with my problem straight away and the replacement arrived within days. I will and have already purchased other items from MelodySusie
By Karen
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
268 reviews
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Founded in 2009, MelodySusie is dedicated to enhancing the nail art experience with a perfect mix of quality and artistry. We integrate fashion, professionalism, health, and environmental consciousness into our products.Today, MelodySusie is a global leader in the nail industry, offering an extensive range of high-quality nail products tailored for diverse users. We are committed to providing the ultimate nail solution to our users and setting new standards in the nail industry.
MelodySusie (melodysusie.com) has 268 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 247 reviews with 5 stars · Clear filters
5 out of 5 I have received excellent service from MelodySusie. Johnny dealt with my problem straight away and the replacement arrived within days. I will and have already purchased other items from MelodySusie
By Karen
I had a fault after 7 months from buying the drill of Amazon. I emailed melody susie and they were great with a response. Asked for a video then sent the part I needed that day and arrived within 2 days. Great communication whilst I was waiting. Great costumer service!
By Amanda R.
Purchased my MelodySusie back in May 2022 and started experiencing problems towards the end of June. Contacted the Customer Services team who quickly arranged for a replacement item to be sent out! Fantastic customer service!! Many thanks!
By Debbie
My Hand Piece to my drill stopped working. I contacted customer service and they were very helpful. Customer service also answered my emails in a timely manner. My new hand-piece is on its way.
By Erica A.
My hand drill stopped working all of a sudden and wouldn’t lock my drill bits in place and they got back to me in a timely manner and a new one is already on the way.
By Iaisha R.
I have used their products for some time now. But I am very happy with the customer service regarding warranty and questions! They're fast and nice.
By Gabriela Cruz R.
Fabulous great service totally love it
By Wendy T.
Amazing customer service and quick to try to resolve issues. they were very patient and kind! thank you:)
By Taylor