Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
30 reviews
NeptuneSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Neptune is the relationship-first concierge that helps couples navigate high-stakes financial decisions, starting with prenups.Neptune transforms prenups into thoughtful financial alignment by combining an emotionally intelligent AI chatbot with vetted family law attorneys and transparent pricing to give successful, wealth-building couples confidence that both partners are protected fairly.By eliminating the awkwardness and complexity that often define prenups and financial decisions in marriage, Neptune helps couples replace guesswork with strategy to build a future that reflects their values. Neptune also works with prenuptial agreements (prenups) and postnuptial agreements (postnups) and is currently live in California, New York, Massachusetts.
Neptune (meetneptune.com) has 30 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
30 approved reviews, newest moderated first
I appreciated the flexibility Neptune offers for shorter timelines as needed, and their partner attorneys were very helpful. They gave my partner and I very positive experience overall. The fixed pricing also greatly simplified the financial process.
By Travis
The process was very clear and easy, and my attorney (Lori) was great. She was responsive and a good listener. The process went smoothly because we started with a very fair agreement. I also appreciated the tools provided by the platform such as the questionnaires and disclosures to ensure my partner and I were on the same page throughout.
By Carson
Neptune made the prenuptial agreement process smooth and organized from start to finish. Our consult was professional, responsive, and did a great job coordinating everything and keeping the process moving. I appreciated their attention to detail and clear communication throughout. Recommend their services to anyone looking for a well-managed prenup process.
By AD
loved my lawyer! david was super patient and kind, and helpful. and the service itself was so easy. we had a small hiccup, that customer support also quickly and effectively addressed. thank you sol and mendel for a great service!
By Sydney
My lawyer is super kind and helpful, very knowledgeable and patient. We are big fans of this service so far and will definitely be recommending it. Great bang for buck. We wouldn't have known where to start in terms of finding reputable counsel for a decent price, this made it so easy.
By Lena
I'm a big proponent of using AI to expedite tedious processes and Neptune not only helped me finalize a prenup within three weeks (in the state of California where BOTH parties need separate lawyers), but it also shed light on the important questions to consider as my spouse and I talked through the prenup. The conversational interface made it easier for my husband and I to feel safe as we were providing our responses while also eliminating the time pressure for us to think quickly on the spot if we were to talk to a person live instead. It also saved me from manually having to reach out to lawyers and getting surprised by pricing when I was already running short on time. Thank you for making this experience efficient and transparent especially when it comes to pricing.
By Anyelina W.
The experience with Neptune was seamless from start to finish. They made the process very easy. We highly recommend using them.
By Margaux A.
Lori M. has been fantastic on several fronts. I’d recommend her, I would completely trust her in your corner
By K A.
