MeeloogReviews of meeloog.com

Response from Meeloog· Jul 15, 2023

Hi there, we are full of remorse to know that your shopping experience with us was not good. We are more than willing to assist you with this case. We noticed that our agent has replied to your email, please let us know if you have any other questions. We will take good care of your request and give you a better solution within 24 hours. Thank you and have a nice day!

Response from Meeloog· Apr 25, 2023

Hi there, so sorry to hear that you didn't receive the order. Could you please contact our Customer Service to get some help? Here is our email address: [email protected]. And you could also contact us at Call: +1 (302) 240-9966 Mon.- Sun. 4:30 PM - 1:30 AM the next day (PST). Thank you so much for your understanding. Have a nice day. Take care.

Response from Meeloog· Mar 17, 2023

Hi there, we are full of remorse to know that your shopping experience with us was not good. We are more than willing to assist you with this case. We noticed that our agent has replied to your email, please let us know if you have any other questions. We will take good care of your request and give you a better solution. Please contact us at +1 (302) 240-9966 Mon.- Sun. 4:30 PM - 1:30 AM the next day(PST)

Response from Meeloog· Mar 15, 2023

Hi there, thanks for reaching out. The tracking information shows that your package has already been delivered, could you please double-check if you received it? If there is no package, please contact your local post office first, if they could not find it, please contact us at +1 (302) 240-9966 or by email at [email protected] with your order number. We are eager to resolve this matter to your satisfaction and hope to hear back from you soon. Thank you. Have a nice day.

Response from Meeloog· Mar 2, 2023

Dear customer, thank you for taking your time to bring this to our attention. We are more than willing to assist you with this case. Could you please email us with a photo of your paper prescription from your eye doctor? Our email address is [email protected]. We need this information to check if we made the wrong glasses or not and provide you with a satisfactory solution to the problem. Thank you very much. Have a nice day.

Response from Meeloog· Jan 22, 2023

Hi there, we are full of remorse to know that your shopping experience with us was not good. We are more than willing to assist you with this case. We noticed that our agent has replied to your email, please let us know if you have any other questions. We will take good care of your request and give you a better solution. Since we'll be on a holiday from Jan. 20-26, we'll reply to you as soon as possible from Jan. 26. For Any urgent issues, please enter the keyword "urgent" in your email. Have a nice day!

Response from Meeloog· Jan 17, 2023

Dear customer, thank you for taking your time to bring this to our attention. We are more than willing to assist you with this case. Could you please email us with a photo of your paper prescription from your eye doctor? Our email address is [email protected]. We need this information to check if we made the wrong glasses or not and provide you with a satisfactory solution to the problem. Thank you very much. Have a nice day.

Response from Meeloog· Oct 31, 2022

Dear customer, thanks for bringing this issue to our attention. I am sorry to hear that the solutions our agent provided didn't meet your expectation. Please kindly contact our Customer Service Department for further help and we will definitely help you solve this issue. Thanks for your understanding. Have a good day:)