MEEDEN ArtReviews of meedenart.com

Four weeks and counting, and Meeden Art still hasn’t delivered my parcel. No proactive updates, no ownership of the problem, and no meaningful resolution. Their communication has been appalling: slow, evasive, and effectively useless. If something goes wrong with your order, expect to be ignored or fobbed off rather than helped. This isn’t a courier delay issue anymore; it’s a basic failure of customer service and accountability. Plenty of companies sell similar products. Choose one that can actually deliver them — and communicate like a competent business.

To whom it may concern, I am writing to formally complain about your failure to deliver the primary item purchased under Order Number 3564AU, which was confirmed by you on 30 November 2025 — 36 days ago. This order was placed well in advance specifically because the item was intended to be a Christmas present for my wife. I deliberately ordered early to avoid exactly this situation. While the secondary items from the same order were delivered within approximately 14 days, the main item — the cart — has not been delivered, and I have received no adequate explanation as to why. This is completely unacceptable. The cart was the major component of the gift, and its non-delivery has resulted in the disappointment of Christmas itself, despite my having done everything reasonably expected of a customer by ordering early and relying on your confirmation that the order was processed. At this point, I expect: 1. A clear and immediate explanation as to why the cart has not been delivered 2. Written confirmation of when it will be delivered, or 3. Appropriate compensation for your failure to deliver the primary item and the resulting inconvenience and disappointment I am extremely dissatisfied with how this has been handled and expect this matter to be escalated and resolved promptly. I look forward to your urgent response. Craig

Jag köpte ett stativ som hade fått en spricka. De skickade snabbt ett nytt. Lätt att komma i kontakt med dem

Terrible customer service, order placed in October delivery not made as promised now December. Standard auto bull reply to specific enquiry.

Great easel came the next day, which was a surprise! Delivered by XDP without any damage, which was also a surprise, cause reading those other reviews I was ready to complain the same moment it was delivered to my door, but no, all good, happy customer!

I purchased an oil painting kit from Meeden UK. I had not read some of below reviews until after ordering so I was a little concerned. When my delivery arrived, I opened it and could see immediately that the easel had some transit damage. I contacted Meeden and they sent out a full replacement easel within a couple of days. This arrived undamaged. Excellent customer service despite the initial problem!

I have nothing but great things to say about Meeden. Their service is absolutely outstanding! I’ve purchased items both through Amazon and directly from their website, and their aftercare is among the best I’ve ever experienced; possibly the best. It’s rare to find a company that combines quality products with such exceptional customer support. Highly recommended!

Als Kundenservice gebraucht wurde, hat Meeden schnell, freundlich und unkompliziert reagiert – wirklich klasse! Der Tisch selbst ist super stabil, auf der Tischplatte kann man mit Temperament arbeiten - da wackelt nichts! - und alles ist hochwertig verarbeitet, macht richtig Freude. auch das schöne vintage Design. Die Anleitung ist übrigens auch gut. kleiner Tip: Schrauben zuerst nicht bombenfest anziehen sondern prüfen, ob alles auch richtig ist.....vor allemdann, wenn Sie wie ich keine geschulte Flatpack-Aufbauerin sind. Alles in allem guter Kauf, sehr zufrieden.