Terrible
Terrible. They don't understand anything you tell them.
By JC
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
142 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Medsfromusa.com is the leader in delivering quality medications within US at competitive rates with the fastest delivery options.
Medsfromusa (medsfromusa.com) has 142 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 4 reviews with 1 star · Clear filters
Terrible. They don't understand anything you tell them.
By JC
HAVE HAD NO SUCCESS AT LOCATING MY ORDER OF TAPENTADOL. YOU HAVE SENT ME LINKS TO SEE THE STATUS OF MY ORDER, WHEN TRACKING, IT SHOWS THE PRODUCT AS "UNKNOWN" IT SHOULD HAVE AT LEAST MADE IT TO THE BOARDER. I FEEL LIKE I AM BEING SCAMMED, OR IT WAS STOPPED AT THE BOARDER. PLEASE SEND ME INFO ON ITS LOCATION, OR JUST PLEASE DEPOSIT MY MONEY BACK INTO MY ACCOUNT SO I CAN PLACE AN ORDER WITH SOMEONE WHO WILL COMMUNICATE, AND ANSWER MY QUESTIONS. YES, I KNOW HOW TO TRACK, BUT I'M BEGINNING TO THINK THAT IT WAS NEVER SHIPPED. THX.
By Lisa L.
Response from Medsfromusa· Nov 13, 2022
Dear Lisa, We have already replied to your email with the status update from USPS.com and you have also replied "Thank you for the update". Not sure why this review was left. Please let us know if we have missed on answering your query. Also the tracking number we provide does not redirect to tracking; instead the tracking number has to be copied and pasted on USPS.com to see the tracking status update. We are happy to answer any further queries you may have.
Order never arrived. Never got a refund or replacement. Was told order did not make past customs so it is not their fault so their “money back guarantee” does not apply.
By John D.
Response from Medsfromusa· Oct 25, 2022
Dear John, Thank you for sharing your feedback however we see only one overseas order with us and that was shipped on the 6th Oct 2022 and delivered on the 17th Oct 2022. We are sorry if there was any confusion with the orders placed with some other vendor. Please email us to : [email protected] for any further clarifications.
The representative I spoke with in customer service was rude. Previous contacts with customer service have been satisfactory. I find it difficult to talk with customer service due to the representatives heavy foreign accents. I have found using chat is less frustrating than speaking to representative on phone.
By Debbra
Response from Medsfromusa· Oct 11, 2021
Dear Debra, we are sorry for any experience with us however we do not have a calling facility hence it is not possible that you may have spoken to anyone of us on the call. If you have any issues on the order process with medsfromusa.com please do email us or chat with us ; we are sure we can resolve it for you.